Receptionist (Arabic & English Speaker)
We are looking for a professional and customer-focused Arabic Speaking Receptionist to join a Hospital team.
Skills
About This Role
Overview
We are looking for a professional and customer-focused Arabic Speaking Receptionist to join a Hospital team.
The ideal candidate will be responsible for handling customer inquiries, managing appointments, answering calls, coordinating with clients, and providing administrative support while maintaining a high level of customer service.
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- Answer incoming phone calls, WhatsApp messages, emails, and customer inquiries in both Arabic and English.
- Schedule and coordinate service appointments with clients and field technicians.
- Maintain accurate customer records and update information in the system.
- Follow up with customers regarding quotations, appointments, payments, and service feedback.
- Handle customer complaints and inquiries professionally and efficiently.
- Coordinate with the operations team to ensure smooth service delivery.
- Prepare quotations, invoices, and other administrative documents as required.
- Manage office reception and welcome visitors in a professional manner.
- Assist in maintaining company records and filing systems.
- Support marketing and customer engagement activities when required.
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- Fluent in Arabic and English (Speaking, Reading, and Writing).
- Previous experience as a Receptionist, Customer Service Executive, Call Center Agent, or Administrative Assistant is preferred.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and work under pressure.
- Professional appearance and positive attitude.
- Excellent organizational and customer service skills.
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- Experience as Receptionist will be an advantage.
- Knowledge of CRM systems and customer management software.
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- Competitive Salary.
- Employment Visa.
- Medical Insurance.
- Professional Growth Opportunities.
- Pay: AED6,000.00 - AED7,000.00 per month
Experience
- Receptionist: 1 year (Required)
Language
- Arabic (Required)
- English (Required)
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