Property Manager
Skills
About This Role
Key Duties And Responsibilities
- Ensure smooth operations of all properties under management, including residential and commercial units.
- Develop and implement standard operating procedures (SOPs) to streamline property management processes.
- Conduct regular property inspections to assess condition and identify necessary repairs or improvements.
- Coordinate with maintenance staff, contractors, and vendors to ensure prompt resolution of issues and efficient property maintenance.
- Oversee budgeting and financial management for property operations, including expense tracking, rent collection, and budget forecasting.
- Monitor and enforce compliance with applicable laws, regulations, and property policies.
- Negotiate and manage contracts with tenants, suppliers, service providers, and other stakeholders.
- Draft, review, and modify lease agreements, vendor contracts, and other legal documents related to property management.
- Maintain a comprehensive database of contracts, ensuring accuracy, completeness, and timely renewals.
- Monitor and enforce contract terms and obligations, taking appropriate action when necessary.
- Collaborate with legal counsel when needed to address legal matters related to property management contracts.
- Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests in a timely and professional manner.
- Conduct tenant screenings, lease negotiations, and move-in/move-out processes in compliance with company policies and applicable laws.
- Develop and maintain positive relationships with tenants, fostering a high level of tenant satisfaction and retention.
- Implement strategies to proactively resolve tenant issues and ensure a positive living/working environment.
- Prepare regular reports on property performance, including occupancy rates, financial performance, maintenance activities, and tenant feedback.
- Maintain accurate and up-to-date records, including lease agreements, insurance policies, inspection reports, and other property-related documents.
- Assist in the preparation of annual budgets, financial statements, and other financial reports.
- Uphold company values throughout business practices and utilise sound judgment in decision making.
- Any other additional duties as may be required by management based on needs of the business.
Work Experience
- Minimum of 5-7 years of experience in related role.
- Proven experience in property management, preferably in a supervisory or managerial role.
Educational Qualification
- Bachelor's degree in related field.
Skills/Behaviour Attributes
- Strong knowledge of property management principles, practices, and applicable laws/regulations.
- Excellent organisational and multitasking skills, with the ability to prioritise and meet deadlines.
- Exceptional written and verbal communication skills, including negotiation and conflict resolution abilities.
- Proficiency in property management software, Microsoft Office Suite, and other relevant tools.
- Familiarity with financial management and budgeting processes.
- Attention to detail and accuracy in documentation and record-keeping.
- Ability to work independently and collaboratively in a team environment.
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