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Key skills for this role
About the Role
Here's the JD: Contact the clients and try to take appointments to hand over their units.
Key Skills for This Role
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Overview
- Here's the JD:
- Contact the clients and try to take appointments to hand over their units.
- Handle all complaints and client queries receives through walk in fax, letters and e-mails and resolves their issues within specified timelines
- Liaise as client interface and main contact point throughout the physical property handover to deliver a positive client experience.
- Help the client through the property handover process once the handover legal and financial formalities are completed.
- Manage appointments with the clients for viewing/snagging and assist with any DLP warranty service request or issues.
- Follow-up with the QA team for the snag rectification and update the client and system.
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