Project Manager - Silkrunner

About spiderSilk and SilkRunner

Position overview

Project delivery and execution

• Own scoping, planning, execution, testing, deployment, and post-go-live stabilization.
• Maintain project plans, RAID logs, and daily and weekly reporting.
• Establish governance cadence through stand-ups, steering committees, and sprint reviews.
• Coordinate cross-functional teams, track dependencies, KPIs, and milestones, and escalate issues early.

Client and stakeholder management

• Act as the primary day-to-day contact for client project teams and run discovery sessions to define strategic use cases.
• Work with clients after deployment to identify additional product value and translate requirements into actionable plans.
• Manage expectations, budgets, quality, scope changes, decisions, and approvals.
• Support user acceptance testing, training, and client enablement.

Risk and internal delivery

• Identify risks and blockers, drive mitigation, maintain documentation, and manage structured change control.
• Maintain delivery quality and company-methodology alignment.
• Improve delivery workflows and handovers with Product and Engineering; share lessons, contribute to playbooks, and support operational improvements.
• Mentor coordinators or analysts as needed and contribute to resource planning and capacity forecasting.

Required experience and qualifications

• 4–7 years in project management, delivery, consulting, or programme coordination.
• Experience managing multiple complex IT transformation projects across cross-functional teams.
• Experience with SaaS, technology, AI, data, or process-automation projects.
• Strong organizational, execution, communication, presentation, and stakeholder-management skills.
• Proficiency in delivery tools such as Jira, Monday, Asana, Confluence, and Gantt tools.
• Experience with project governance, including stand-ups, sprint cycles, retrospectives, and steering committees.
• Experience delivering enterprise implementations or workflow automation.

Additional strengths

• Agile and Waterfall familiarity; consulting, customer success, or technical delivery background; and ability to understand basic API or SaaS integrations are listed as nice to have.
• Exposure to cybersecurity or AI products, or regulated sectors such as government, financial services, and healthcare, is a plus.
• PMP, PRINCE2, or ScrumMaster certifications are an advantage, not a requirement.