Project Manager
Role Overview
Plans, manages and delivers retail store projects from concept through completion and handover to Retail Operations.
Projects include new store openings, renovations, relocations, expansions, refurbishments and other retail work.
Reports to the Head of Retail or Country Manager; department is Retail Operations / Projects.
Key Skills for This Role
Full Job Posting
Role purpose
Plans, manages and delivers retail store projects from concept through completion and handover to Retail Operations.
Projects include new store openings, renovations, relocations, expansions, refurbishments and other retail work.
Reports to the Head of Retail or Country Manager; department is Retail Operations / Projects.
Project delivery and fit-out
- Lead end-to-end project execution; develop plans, timelines, milestones and schedules, monitor progress, address risks and provide management updates.
- Manage fit-outs, refurbishments, renovations, relocations and expansions, coordinating civil, electrical, HVAC, fire and safety, IT, signage, lighting, flooring, furniture and fixtures.
- Review drawings, layouts, BOQs, specifications and documentation; coordinate consultants, contractors, suppliers, malls and authorities.
- Monitor site work for quality, timely completion and compliance with approved designs, brand standards and technical specifications.
Store openings and handover
- Lead new-store plans and coordinate readiness with Retail, HR, IT, Finance, Marketing, Procurement, Logistics, Security and other teams.
- Coordinate readiness of fixtures, POS, IT infrastructure, CCTV, signage, inventory areas, customer service counters and other operational requirements.
- Maintain opening readiness checklists and coordinate final snagging, testing, commissioning, inspections and handover.
- Close snags, prepare completion documents and hand over warranties, manuals, drawings and certificates; coordinate post-opening defect rectification.
Budget, vendors and compliance
- Prepare project budgets and monitor expenditure; review quotations, BOQs, variations and contractor claims and identify cost savings without compromising quality or safety.
- Manage contractor, consultant, supplier and project-partner performance against scope, schedule, quality and cost.
- Coordinate mall approvals, permits, access, working hours, fit-out rules and inspections; ensure mall and Saudi requirements are met.
- Maintain contracts, approvals, drawings, completion records and other project documentation.
Qualifications and experience
- Bachelor's degree in Project Management, Civil Engineering, Architecture, Construction Management, Business Administration or a related field.
- 5–8 years of relevant project management experience, preferably in retail, malls, hospitality or commercial fit-out.
- Proven experience managing retail fit-outs, renovations, relocations or new store openings.
- Strong knowledge of construction, MEP, fit-out, retail fixtures, signage and store infrastructure.
- Experience managing contractors, consultants, suppliers and mall management.
- Strong project planning, budgeting, negotiation, coordination, communication and stakeholder management skills.
- MS Project, Primavera, AutoCAD, Excel or similar tools are advantageous; Saudi/GCC retail project experience is preferred.
Working conditions
- Based primarily in Saudi Arabia, with regular and potentially frequent travel to stores and project sites within KSA.
- Flexible hours may be needed during critical project phases, mall fit-outs and store openings.
- Must be comfortable working in active construction and retail environments.
Performance measures
Performance measures include delivery to approved timelines and budgets, on-time store readiness, project quality and snag closure, cost variance, contractor performance, regulatory compliance, completed handover documentation, defect resolution and stakeholder satisfaction.
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