Product Manager, Microsoft CSP

Job Overview

Duties & Responsibilities

• Owning and delivering Microsoft CSP revenue and profitability targets across the assigned Gulf countries.
• Developing and executing business plans to achieve sales growth and increase market share.
• Monitoring business performance, identifying gaps, and implementing corrective actions to ensure target achievement.
• Building a healthy, high-conversion sales pipeline and providing accurate forecasting to Cloud Business Unit leadership.
• Analyzing market trends and identifying new growth opportunities within Microsoft cloud technologies.
• Developing and expanding the indirect partner ecosystem by recruiting, enabling, and supporting Microsoft partners.
• Working closely with partners to build go-to-market (GTM) strategies that increase cloud consumption and partner profitability.
• Promoting the adoption of Logicom Marketplace as the preferred platform for Microsoft CSP transactions.
• Conducting business reviews with strategic partners and driving account planning initiatives.
• Supporting partners with commercial guidance, licensing models, and Microsoft programs.
• Maintaining strong working relationships with Microsoft regional teams.
• Collaborating with Microsoft to align on product strategy, campaigns, incentive programs, and growth initiatives.
• Leveraging Microsoft incentives, rebates, and funding programs to maximize business outcomes.
• Staying current with Microsoft's commercial policies, licensing changes, and strategic priorities.
• Defining and executing the Logicom Microsoft CSP product strategy.
• Identifying emerging market opportunities, including AI, Agentic AI, Security, Modern Work, Azure, and Cloud Migration.
• Translating market intelligence into actionable initiatives for partners and internal teams.
• Driving innovative programs that accelerate cloud adoption.
• Leading and developing a team of sales and presales professionals supporting the Microsoft CSP business.
• Defining team objectives, KPIs, and performance metrics aligned with business goals.
• Coaching team members to improve productivity, technical knowledge, and sales effectiveness.
• Fostering a culture of accountability, collaboration, and continuous improvement.
• Championing the adoption and continuous improvement of Logicom Marketplace.
• Gathering partner and internal feedback to enhance marketplace functionality and user experience.
• Collaborating with operations, finance, and technical teams to streamline CSP processes and remove operational bottlenecks.
• Driving automation and process improvements that simplify cloud transactions and improve partner satisfaction.
• Preparing regular business reviews, forecasts, and executive reports.
• Tracking key performance indicators and communicating business performance to senior management.
• Ensuring compliance with Microsoft policies, distributor requirements, and internal governance standards.

Skills & Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
• 5+ years of experience in Microsoft cloud, distribution, channel management, or technology sales.
• Proven experience managing sales targets and driving business growth across multiple markets.
• Strong understanding of Microsoft CSP licensing, Azure, Microsoft 365, Security, and related cloud solutions.
• Solid knowledge of Microsoft incentive programs, partner ecosystem, and commercial structures.
• Experience leading cross-functional teams, including sales and presales professionals.
• Strong commercial acumen with the ability to negotiate, influence, and build executive-level relationships.
• Excellent analytical, forecasting, and business planning skills.
• Outstanding presentation and communication skills in English.

Remuneration

Equal Employment Opportunity

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