Principal Network Engineer
Role Overview
The Resident Engineer reports to Professional Services and is typically dedicated to a single customer.
The role requires fluency in Juniper Networks technologies and general networking, plus knowledge of customer deployments and use cases.
Resident Engineers are primary technical contacts for Advanced Services customers and work with them daily.
The role includes access to customer production equipment.
Key Skills for This Role
Full Job Posting
Workplace and travel
- The role is designated hybrid, averaging 2 days per week from an HPE office.
- Travel to customer sites of up to 10% is required.
Role overview
The Resident Engineer reports to Professional Services and is typically dedicated to a single customer.
The role requires fluency in Juniper Networks technologies and general networking, plus knowledge of customer deployments and use cases.
Resident Engineers are primary technical contacts for Advanced Services customers and work with them daily.
The role includes access to customer production equipment.
Responsibilities
- Serve as the subject matter expert for HPE data center networking products, supporting design, troubleshooting, testing, documentation, best practices, and automation.
- Provide break/fix support and advanced diagnostics to restore services and reduce recurring issues.
- Advise customers on Junos configurations and network design best practices.
- Manage relationships with internal teams and outsourced development partners.
- Review designs and projects for standards compliance and provide product-quality feedback.
- Contribute domain expertise and engineering leadership to cross-organizational projects and programs.
- Integrate new technologies into engineering projects and designs.
- Mentor and guide junior staff.
Education and experience
- Bachelor's or master's degree in Electrical Engineering, Computer Science, or a related field, or equivalent experience.
- Typically 10+ years in data center routing, switching, and network architecture.
- Hands-on experience with HPE Juniper QFX, PTX, MX, and EX series products.
- Ability to develop test automation and write Python scripts.
- Experience testing and certifying Junos and Junos EVO features and associated hardware.
Knowledge and skills
- Skills in empirical analysis, modeling, and testing methodologies for validating designs and specifications.
- Proficiency with engineering design tools and software for components and solutions.
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication in English and the local language.
- Able to present product architectures and design proposals and negotiate options with senior management.
About HPE
HPE describes itself as a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on data and applications.
Benefits and development
- HPE mentions health and wellbeing benefits and personal and professional development programs.
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