Enterprise Account Manager

Role overview

Work arrangement

• Hybrid role requiring an average of two days per week in an HPE office.

Responsibilities

• Connect customer KPIs and priorities with IT solution plans, communicate solution value, and influence executive decisions.
• Position HPE strategy and solutions to support customer priorities and digital initiatives; develop customer business value frameworks.
• Plan recurring growth and profitability across HPE's portfolio, expand strategic solution presence, and present technology choices.
• Use HPE programs and tools to improve account performance and contribute to deal reviews and sales planning.
• Build relationships with customer decision-makers and maintain an effective engagement model.
• Develop and govern the account partner network and update partner strategy with the Partner Business Manager.
• Lead and coordinate the extended account team, provide feedback, and support team member development.

Experience and education

• Typically 8–12+ years of account management experience and experience in the IT industry.
• Strong track record of account management and sales performance.
• University or bachelor's degree preferred, or equivalent experience.
• Engineering or technology education, an advanced degree, or an MBA desired.
• Experience as an IT leader, in an IT department, within customer organizations, in a vertical industry, or in other sales roles is a plus.
• Experience in big data, hybrid IT, IT services, digital business, information security, AI, or intelligent edge is desired.

Knowledge and skills

• Strategic account planning, sales execution, pipeline and deal management, and account growth.
• Knowledge of IT industry developments and HPE portfolio value propositions, differentiators, and services.
• Team leadership, relationship building, communication, influencing, negotiation, and consulting.
• Business acumen, operational excellence, integrity, and the ability to understand financial reports.

Benefits

• HPE describes health and wellbeing benefits, professional development programs, and an inclusive workplace.