Presales Architect
Role Overview
Architect customer solutions across technical domains and company offerings, including hardware, software, services and third-party components.
Provide technical expertise to sales teams and customers through presentations, demonstrations and technical discussions.
Key Skills for This Role
Full Job Posting
Role overview
Architect customer solutions across technical domains and company offerings, including hardware, software, services and third-party components.
Provide technical expertise to sales teams and customers through presentations, demonstrations and technical discussions.
Solution design and customer engagement
- Develop proposals that meet customer business and technical requirements and identify risks and value points.
- Translate functional designs into scalable technical architectures and communicate the value proposition.
- Advise on migration and integration of technologies in new or existing environments.
- Track industry trends, emerging technologies and competitor offerings and apply this knowledge to customer environments.
- Deliver demonstrations, proof-of-concept support, deep dives and high-level solution designs.
- Balance costs, scope, scale and benefits to deliver customer value.
Account and partner collaboration
- Support account planning and collaborate with HPE and partner teams on value propositions, negotiation points and complex solutions.
- Map suitable partners to opportunities and transfer knowledge to external partners.
- Identify account opportunities, build pipeline, nurture deals and participate in sales forecasts.
- Document sales-cycle activities and share practices with peers and partners.
- Build working relationships with customer technical teams and executives; share knowledge and support junior colleagues.
- Contribute content, presentations and demonstrations at industry events and through social media.
Education and experience
- First-level university technical degree or equivalent technical qualifications.
- Advanced technology degree preferred.
- 4–8 years of IT technical experience focused on technical consulting and solution selling.
- Relevant industry certifications strongly preferred.
Knowledge and skills
- Experience participating in solution configurations and creating demonstrations and proofs of concept.
- Knowledge of company solution offerings, products, software, services and their application to customer needs.
- Working knowledge of as-a-service business models, ecosystems and outcomes.
- Strong written and verbal communication, active listening, storytelling, discussion and persuasion skills.
- Business and financial acumen, including sales cycles, pipeline growth, customer KPIs, TCO/ROI and financial models.
- Consultative and value-selling skills, including whiteboarding, objection handling and closing.
- Knowledge of CRM tools, resource management and engaging subject-matter experts.
- Hands-on experience with one or more relevant products, solutions, tools or services; ability to develop demonstration playbooks.
- English and applicable local languages as needed to perform the role.
Work arrangement
- The role is designated onsite, with primary work expected from an HPE office.
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