Principal – Delivery Management Services
Role Overview
Lead delivery of major programs and strategic client initiatives.
The role combines program delivery oversight, team leadership, client management, and business development, while contributing to growth of the Delivery Management service offering.
Key Skills for This Role
Full Job Posting
Role overview
Lead delivery of major programs and strategic client initiatives.
The role combines program delivery oversight, team leadership, client management, and business development, while contributing to growth of the Delivery Management service offering.
Key responsibilities
- Lead end-to-end delivery of major programs and strategic initiatives across multiple client engagements.
- Oversee planning, execution, governance, budgets, risks, stakeholder management, and performance reporting.
- Serve as senior client contact; lead and develop multidisciplinary teams and oversee resourcing across projects.
- Establish delivery standards, methodologies, tools, and quality requirements; ensure timely, high-quality client deliverables.
- Manage delivery, financial, contractual, and reputational risks and mitigation measures.
- Build senior stakeholder relationships across government, government-related, and private-sector organizations.
- Develop business opportunities and lead proposals covering solutions, delivery approach, staffing, pricing, and commercial considerations.
- Grow the service offering and internal methodologies, tools, knowledge, and capabilities; collaborate across service areas.
Requirements
- Bachelor’s degree in Business, Engineering, Economics, Public Policy, or a related field; a Master’s degree, MBA, MPA, or equivalent is preferred.
- Minimum 10+ years of progressive program and/or project delivery experience, including significant leadership responsibilities.
- Experience in a leading consulting firm, PMO, major program delivery organization, or similar environment.
- Proven delivery of large-scale, complex, multi-stakeholder programs and management of multidisciplinary teams and multiple engagements.
- Demonstrated senior client and stakeholder management experience; strong knowledge of the UAE market, particularly Abu Dhabi’s public-sector and government-related entities.
- Public-sector transformation, strategic programs, major initiatives, events, or public-private partnership experience is highly valued.
- Proven business development, proposal development, and new-engagement securing experience.
- Strong program and project management, commercial, communication, negotiation, client-management, problem-solving, and executive reporting capabilities.
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