Platform Operations Engineer-OpenShift & Middleware

About Al Etihad Payments

About the role

Container and private-cloud infrastructure

• Install, configure, upgrade, and maintain enterprise multi-cluster Red Hat OpenShift Container Platforms.
• Conduct cluster maintenance, performance tuning, and capacity planning; integrate OpenShift with private-cloud hypervisors and storage.

Middleware and integration

• Configure, publish, and secure APIs through Red Hat 3scale API Management.
• Manage and troubleshoot Red Hat AMQ / ActiveMQ messaging queues and administer enterprise SFTP for secure bulk data exchanges.

CI/CD, automation, and operations

• Maintain automated CI/CD platforms for application deployment and release lifecycles.
• Develop and maintain Red Hat Ansible playbooks and automation routines to prevent configuration drift.
• Manage Jira workflows, access privileges, and issue-tracking boards.

Identity, security, and observability

• Configure and troubleshoot single sign-on using Red Hat SSO and Keycloak; integrate with Active Directory and role-based access control.
• Store and rotate infrastructure credentials, API keys, and certificates using HashiCorp Vault.
• Implement logging, metrics, and alerting with Prometheus and Grafana; analyze logs across ELK Stack, Splunk, and AppDynamics.
• Manage SMTP system mail routing for reliable platform notifications.

Qualifications and experience

• Bachelor's or master's degree in electrical or computer engineering or computer science.
• 7+ years of experience in a technology-related field and 2+ years in product development and/or vendor management.
• Technology delivery experience is required, including familiarity with technology architecture and managing technology suppliers.
• Previous payment-services experience is a plus.

Required skills

• Understanding of containerization and infrastructure, including OpenShift, Keycloak, SSO, Ansible, and ActiveMQ.
• Hands-on DevOps knowledge with Jenkins, pipeline creation and automation, and Red Hat Ansible.
• Understanding of middleware and integration, including Red Hat AMQ and Kafka.
• IAM knowledge including OIDC, OAuth, SAML, Red Hat SSO, and Keycloak.
• Observability and telemetry knowledge including ELK, AppDynamics, Prometheus, Grafana, and Splunk.
• Versatility, teamwork, and collaboration skills.

What the employer offers

• Modern work environment with some flexibility and a dynamic team.
• Compensation package includes an annual bonus and may include child educational allowance and annual flight tickets where eligible.
• Comprehensive health insurance coverage.