Personal Fitness Trainer

Overview

Personal Trainers

The Role

Personal Trainer

Key Responsibilities

• **Expert Guidance:**
• Advise guests on the safe and effective use of cardiovascular and weight-bearing equipment.
• **Class Leadership:**
• Conduct a variety of dynamic fitness classes and activities that inspire and energize members.
• **Service Excellence:**
• Deliver a flawless service experience, ensuring every interaction reflects our brand's commitment to quality.
• **Proactive Care:**
• Anticipate guest needs, prevent potential issues, and execute effective service recovery when necessary.
• **Team Collaboration:**
• Communicate proactively with fellow ambassadors and management, always keeping the guest's best interests at heart.
• **Safety First:**
• Ensure all operational tasks are conducted strictly in line with service standards and safety procedures.

Who We Are Looking For

Essential Qualifications & Experience

• **Certification:**
• Industry-recognized Personal Training certification is mandatory.
• A

Bachelor's Degree in Sports Science

• or equivalent is highly preferred.
• **Experience:**

Minimum

• 2 years of similar experience
• , preferably within the
• 5-star hospitality industry
• .
• **Technical Knowledge:**
• Strong working knowledge of gym machinery, functional training principles, and basic nutrition.
• **Communication:**
• Excellent command of spoken English is required; proficiency in additional languages is a distinct asset.
• **Mindset:**
• High Emotional Intelligence (EQ), resilience, and a natural desire to "go the extra mile."

Our Culture & Expectations

• We operate in a
• performance-driven environment
• where every team member adds immense value.
• Success in this role requires a professional who naturally embodies the following traits:
• **Guest-Centric Approach:**
• You prioritize the customer above all else, taking pride in delivering on promises and building trust through flawless service.
• **Results-Oriented:**
• You are driven to achieve personal and team targets, maintaining high energy and positivity even in fast-paced scenarios.
• **Adaptability & Learning:**
• You embrace change, challenge the status quo, and continuously seek to evolve your skills to reflect the future of wellness.
• **Resilience:**
• You handle challenges with grace, viewing obstacles as opportunities to demonstrate tenacity and problem-solving skills.
• **Collaborative Spirit:**
• You believe in the power of pooled talent, working seamlessly with colleagues to dream big and act quickly for the benefit of the guest.

How You Will Be Measured

• Your success will be defined by:
• Guest feedback and satisfaction scores.
• Adherence to safety and operational standards.
• Ability to prevent complaints and resolve issues effectively.
• Engagement levels in classes and personal training sessions.
• Teamwork and proactive communication.
• *Join us in enriching lives through movement, community, and exceptional service.*