Order Processor
Role Overview
The Order Processor is responsible for the preparation of quotations and ordering of spares, liaison with freight companies, stock control and asset registration, and coordination with Head quarter and Customer.
Key Skills for This Role
Full Job Posting
Role Overview
The Order Processor is responsible for the preparation of quotations and ordering of spares, liaison with freight companies, stock control and asset registration, and coordination with Head quarter and Customer.
Tasks
- Responsible for processing of spare parts enquiries, which includes floating enquires to suppliers / head quarter, preparing offers to customers and creating purchase orders to suppliers / head quarter in ERP system like SBO.
- Processes service related spare parts orders & engine components.
- Preparation of sales quotations for workshop, onboard service and spare parts by adhering to all Everllence compliance guidelines.
- Follow ups, coordinates with logistics department and suppliers for timely delivery of spare parts and engine components.
- Coordinates with Everllence ES Product HQ's for delivery of quotations and parts.
- Coordinate with Sales team and customer.
- Creating delivery in system and raising invoice in system against delivery documents. Invoice submission to customer through portal.
- Analyzes sales activities and customers enquiries and prepare reports periodically. (Enquiry to offer, Offer to order conversion reports)
- Visits customer in the sales region whenever it is required.
- Ensures timely and accurate preparation of quotations.
- Follow ups with freight companies.
- Controls delivery dates in sales orders through coordination with Everllence ES Product HQ's.
Qualifications
- Bachelor's degree in Business, Supply Chain, Mechanical Engineering, or Marine Engineering.
- Saudi nationality.
- Strong engine knowledge with commercial acumen and experience in spare parts sales.
- Proficient in ERP systems, including SAP Business One and PrimeShop.
- Good proficiency in MS Office tools (Excel, Word, PowerPoint).
- Strong communication skills with fluency in English.
About Everllence
Everllence, formerly known as MAN Energy Solutions, is a leading provider of propulsion, decarbonization and efficiency solutions for shipping, the energy economy and industry.
Headquartered in Germany, Everllence employs around 15,000 people across more than 140 sites worldwide.
Additional Duties
Maintains accurate records of all transactions.
Handles miscellaneous queries from customers.
Follow up on customer payments, outstanding invoices and dunning activities to ensure timely collection and healthy cash flow management.
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