Operations Specialist
Skills
About This Role
Overview
Coordinate the full execution cycle of trades from contract confirmation to final delivery.
Liaise with suppliers, buyers, freight forwarders, shipping lines, agents, surveyors, and inspection companies.
Monitor shipment schedules, vessel nominations, loading/discharge operations, and ensure timely cargo movement.
Prepare and verify shipping instructions, booking confirmations, and operational updates.
Prepare, review, and manage all traderelated documents (including bills of lading, certificates of origin, packing lists, commercial invoices, dangerous goods declarations (where applicable), quality and quantity certificates, phytosanitary certificates (if required), ensure all documents comply with contractual terms and regulatory standards).
Ensure accurate interpretation and execution of sales and purchase contracts, track contractual obligations, deadlines, and operational milestones, maintain updated records in internal systems (Odoo, CTRM, ERP).
Arrange inland transportation, warehousing, and port operations when required.
Monitor cargo readiness, loading windows, and vessel schedules.
Coordinate with finance for payment schedules and document submission.
Ensure compliance with international trade regulations, chemical handling standards, and UAE import/export rules.
Monitor operational risks and escalate issues proactively (delays, quality deviations, demurrage exposure).
Ensure safe handling and movement of chemical/fertilizer cargoes in line with HSE requirements.
Track laytime, loading/discharge operations, and potential demurrage exposure.
Prepare laytime calculations and assist in dispute resolution.
Coordinate claims with counterparties, surveyors, and internal stakeholders.
Provide timely operational updates to traders, finance, and management.
Maintain accurate shipment trackers, cost sheets, and operational KPIs.
Support audit requirements and ensure proper document archiving.
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