Operations Manager
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Highly motivated and driven in maintaining the highest standards in quality, food safety, HACCP and Health & Safety.
- Pro-actively investigating all accidents/incidents/delays to determine the root cause and put in place the appropriate solutions to eradicate further reoccurrences.
- To ensure work is completed according to daily work schedule and all costs are within agreed targets and any issues escalated when necessary.
- Work in collaboration with Shift Supervisor to ensure that rosters, work schedules and teams are managed effectively and in a fair and transparent method.
- Ensure all material and product and related costs are allocated and effectively managed within budget and to deadlines.
- Able to manage targets and ability to demonstrate their impact on business performance.
- Championing change initiatives and improvements with OPS Ex
- Ensure standards of external and internal customer service are met and use of effective pro-active commutation with all internal and external key stakeholders is maintained.
- Adhering to all Legislation, Company Policy and Compliance standards are met.
- Providing Leadership, coaching and training to the team and dealing with any employee relations issues according to Company policy.
Skills, Knowledge and Expertise
- Tacho and Working Time directive regulation knowledge
- Level 4 qualification i.e. A Level or equivalent experience
- GCSE English and Maths grade C/4 or above
- CPC Knowledge
- Demonstrable evidence of people management experience, e.g. dealing with performance issues, holidays, rosters and absence management
- Experience in a fast-moving and changing shop floor environment such as manufacturing, logistics, or FMCG
- Problem solving skills.
- Experience within the transport sector or logistics.
- Stakeholder management.
- Computer literate - Microsoft Outlook, Word and Excel
- Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management
- An understanding of cost and control management
- Attention to detail and accuracy
- Good organisation skills and flexibility
Benefits
- What's in it for you?
- An opportunity to be part of the Emirates global family.
- Free breakfast, lunch and dinner on site
- Free tea and coffee
- Simply health Plan
- Refer a Friend Scheme
- Discounted gym membership at over 2000 gyms nationwide
- Cycle to Work Scheme
- Opportunity to enhance your learning through our inhouse apprenticeship programme
- If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. We’re committed to making the recruitment journey as smooth and inclusive as possible.
Requirements
- Tacho and Working Time directive regulation knowledge
- Level 4 qualification i.e. A Level or equivalent experience
- GCSE English and Maths grade C/4 or above
- CPC Knowledge
- Demonstrable evidence of people management experience, e.g. dealing with performance issues, holidays, rosters and absence management
- Experience in a fast-moving and changing shop floor environment such as manufacturing, logistics, or FMCG
- Problem solving skills.
- Experience within the transport sector or logistics.
- Stakeholder management.
- Computer literate - Microsoft Outlook, Word and Excel
- Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management
- An understanding of cost and control management
- Attention to detail and accuracy
- Good organisation skills and flexibility
About dnata
State-owned UAE aviation-services provider serving airlines with ground handling, cargo, catering, retail, and travel services.
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