Tenancy Contract Support Officer

Role purpose

Responsibilities

• Manage new requests, renewals, and terminations of office and warehouse tenancies at dnata Freight Gates, while addressing tenant needs in cargo terminals.
• Liaise with internal teams, the Maintenance Coordinator, and subcontractors to support customer satisfaction.
• Analyse airside and landside tariffs, recommend cargo-terminal pricing packages, and control distribution of tariff documents.
• Maintain tariff and contract information in company systems and follow up on automation, updates, enhancements, fixes, development, and UAT.
• Coordinate with Finance, Revenue, and Operations to resolve procedural issues, queries, and under-collections.
• Support budgets and audits by providing information and reports; prepare agreements, leases, cargo tariffs, and related documentation.
• Comply with safety, quality, and environmental controls and contribute to process improvement, cost reduction, and productivity.

Requirements

• Bachelor's degree and 4–6 years of airline-industry experience, particularly in contract management and facilities management.
• Good written and spoken English; effective interpersonal communication with internal and external customers.
• Strong analytical and numerical skills; ability to work independently and adapt to changing industry trends and technologies.
• Strong safety awareness and compliance with safety standards.

Desirable experience

• Experience in administrative functions is desirable.

Salary and benefits

• The posting describes an attractive tax-free salary and industry travel benefits, including flight and hotel discounts; no salary amount or pay cadence is stated.

Location

• The posting invites the candidate to join the team in Dubai.