Operations Director – Recruitment & Staffing Solutions
Skills
About This Role
Overview
We are seeking a Director - Operations to lead and scale operations for a recruitment and workforce solutions firm delivering talent services across sectors including Oil & Gas, Energy, Banking & Finance, Healthcare, Construction, Hospitality, IT, Manufacturing, and Sales & Marketing.
This role requires a senior professional with strong experience in recruitment agency operations and business development, capable of managing recruitment teams, optimizing delivery processes, and contributing to client acquisition and revenue growth.
Key Responsibilities
- Lead and manage end-to-end recruitment operations across multiple sectors
- Oversee recruitment teams, delivery managers, and operational workflows
- Drive team performance, productivity, and hiring delivery targets
- Ensure client satisfaction and service quality across key accounts
- Identify and develop new business opportunities and client relationships
- Support sales and marketing initiatives to expand the client base
- Work closely with leadership to increase revenue and market presence
- Implement process improvements and recruitment technologies (ATS / automation)
- Manage operational budgets and cost control
- Build efficient recruitment delivery models and talent pipelines
Requirements
- 12+ years of experience in recruitment, staffing, or talent solutions
- 5+ years in senior operations leadership within a recruitment agency or workforce solutions firm
- Proven experience managing recruitment delivery teams and key client accounts
- Experience contributing to business development, client acquisition, or sales growth
- Strong understanding of recruitment operations, staffing models, and delivery performance
- Ability to manage multi-sector recruitment programs and large hiring mandates
• Location: Abu Dhabi
- Joining: Immediate or short notice preferred
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