Operations Director – Environmental Sciences

Overview

Responsibilities

• Provide overall leadership and governance for CTL Labs and Rasid Lab, ensuring operational efficiency, quality, and regulatory compliance.
• Oversee laboratory operations in line with international accreditation standards (e.g., ISO) and local regulatory requirements.
• Lead operational planning, performance management, and continuous improvement initiatives to enhance productivity, quality, and turnaround time (TAT).
• Ensure full adherence to quality assurance programs, including EQA and IQA, and maintain laboratory accreditation status.
• Manage and align stakeholder expectations, with a strong focus on government entities and key partners such as QCC.
• Drive service delivery excellence and client satisfaction across all laboratory services.
• Support strategic growth initiatives, including capacity expansion, new testing capabilities, and service diversification.
• Lead, mentor, and develop multidisciplinary teams, ensuring effective workforce planning, training, and succession readiness.
• Ensure compliance with health, safety, environmental, and business continuity requirements across all operations.

Qualifications

• Bachelor’s degree in Environmental Sciences, Chemistry, Laboratory Sciences, or a related discipline; advanced degree preferred.
• Proven senior leadership experience in laboratory operations, environmental sciences, or a closely related field.
• Demonstrated experience managing complex laboratory environments with multiple stakeholders.
• Strong stakeholder management capabilities, particularly in working with government and regulatory entities.
• In‑depth knowledge of laboratory accreditation standards, quality systems, and regulatory frameworks.
• Track record of driving operational excellence, performance improvement, and service delivery outcomes.
• Fluency in Arabic, with strong professional communication skills in English.
• Strong people leadership skills with the ability to inspire, develop, and retain high‑performing teams.