Online Account Manager

Role overview

Restaurant acquisition and onboarding

• Acquire 30–50 restaurant partners per month through prospecting, lead generation, and cold outreach.
• Negotiate commercial terms and manage end-to-end onboarding.
• Guide partners through menu uploads, pricing, images, and platform setup.

Account management and sales

• Maintain restaurant partner relationships through calls, emails, online meetings, and presentations.
• Educate partners on platform features, promotions, and best practices.
• Promote partnership opportunities and advertising products.
• Drive participation in discount campaigns and marketing activities.
• Achieve monthly sales and campaign participation targets.

Performance and growth

• Monitor order volume, acceptance rates, delivery performance, ratings, and feedback.
• Analyze performance using Excel, Google Sheets, and business intelligence tools.
• Recommend actions to improve partner sales and operational efficiency.
• Identify high-potential restaurants, market expansion opportunities, and upselling opportunities.
• Prepare regular sales, performance, and campaign reports.

Qualifications

• Bachelor’s degree in business, finance, economics, data analytics, or a related field.
• 1–4 years of experience across food delivery, restaurant partnerships, ecommerce, sales, account management, business analytics, or data analytics.
• Advanced Excel or Google Sheets, pivot tables, data analysis, financial calculations, and performance reporting are required.
• Power BI, Tableau, or Looker Studio experience and CRM familiarity are preferred.
• Strong analytical, communication, relationship-building, negotiation, and sales skills are required.
• Experience in food delivery, restaurant chains, ecommerce, or food-tech is highly preferred.

Compensation

• Pay is stated as up to ₹600,000 per year.
• The posting mentions performance-based incentives.

Workplace

• Work location is stated as in person.
• The application notes reference possible relocation to Indiranagar, Bengaluru.