Officer - Billing (Insurance TPA)

About This Role

1. JOB PURPOSE

Manage and maintain a client portfolio through timely and accurate invoicing in accordance with agreed premiums and frequency. Coordinate with various internal stakeholders regarding new business, renewals, credit control and commissions.

2. RESPONSIBILITIES AND DUTIES

· Review and set up new groups for related products, premiums, benefits and enrolment.

· Review and bill clients in accordance with the agreed billing frequency.

· Engage with clients to build working relationships and education around invoicing and payment ensuring consistency across regions

· Communicate with clients as necessary to ensure accuracy of information.

· Respond to client queries regarding eligibility and billing and liaise with Sales and Client Management Team as appropriate.

· Provide reports on invoicing, commissions, credit control to management as required.

· Follow up and report on outstanding premium payments in line with credit control procedures, liaising with Client Manager, Credit Controller and Legal Services as necessary.

· Ensure accurate and timely settlement of commission due.

· Maintain market specific requirements ensuring they are adhered to.

· Identify potential improvements and make recommendations to Team Leader.

· Maintain accurate files for each client in respect of related products, coverage and contacts.

3. KNOWLEDGE, SKILLS AND EXPERIENCE

· Bachelor’s degree

· 1-2 years of experience with data entry, preferably in Medical Insurance

· Analytical skills – must be able to review data and identify any potential issues or discrepancies

· High attention to details.

· Must be able to conduct computer data entry.

· Excellent written and oral communication skills.

· Proven ability to work independently as well as a productive member of a team.

· Exceptional organization and time-management focus.

· Strong interpersonal skills with excellent written/verbal communication skills

· Ability to organize, prioritize and manage workflow to meet individual and team production standards

· Attention to detail, with high level of accuracy

· Ability to work under pressure/own initiative

· Good analytical skills

· Excellent numeric skills

· Customer focused with developed problem-solving abilities and a proactive approach to proposing/implementing process improvements

· Higher Grade English & Arithmetic or equivalent

· High level of PC skills

Job Types: Permanent, Full-time

Pay: AED5,000.00 - AED5,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• medical insurance: 1 year (Required)

Work Location: In person