Officer - Account Management
Skills
About This Role
Overview
- Cultivate and maintain strong, lasting relationships with a portfolio of key accounts, acting as their primary point of contact and trusted advisor.
- Proactively identify and pursue upselling and cross-selling opportunities within existing accounts, driving revenue growth and maximizing account value.
- Develop and execute strategic account plans to achieve defined business objectives, ensuring alignment with overall company goals.
- Conduct regular business reviews with clients, providing insights, performance updates, and strategic recommendations to ensure satisfaction and retention.
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