Office Assistant

Role overview

Office administration and documents

• Provide general office support and maintain physical and electronic files for correspondence, forms, invoices, insurance documents, and other records.
• Photocopy, scan, print, bind, sort, label, index, and distribute documents; perform data entry and routine record updates.
• Deliver documents and correspondence to authorized personnel and support records for policies, customer forms, and claims paperwork.
• Receive, sort, and distribute incoming and outgoing mail, courier deliveries, and office correspondence.

Workplace and coordination support

• Prepare meeting rooms, arrange seating and stationery, and support internal meetings.
• Monitor stationery, printer supplies, pantry items, and other consumables and notify a supervisor when replenishment is needed.
• Help keep shared workspaces tidy and assist with authorized errands, document submissions, courier coordination, and supply collection.
• Coordinate document collection and delivery among administration, finance, underwriting, claims, and other departments; maintain routine dispatch and delivery records.

Qualifications and skills

• Basic understanding of office procedures, filing systems, document handling, and administrative support.
• Familiarity with photocopiers, scanners, printers, stationery, and basic office equipment.
• Ability to organize files and correspondence accurately, follow instructions, and maintain an organized workplace.
• Handle customer, insurance, and internal company documents confidentially; demonstrate reliability, punctuality, time management, and courteous communication.
• High school diploma or equivalent, previous office experience, relevant corporate or insurance experience, and basic computer knowledge are preferred or advantageous.