Administrative Coordinator

Job summary

Administrative duties

• Coordinate daily office administration and maintain electronic and physical records, correspondence, insurance documents, and files.
• Process and track policy forms, renewal records, claims paperwork, and customer correspondence.
• Coordinate work with underwriting, claims, policy servicing, finance, sales, and customer service teams.
• Prepare business letters, reports, spreadsheets, meeting agendas, presentations, and internal documents.
• Manage correspondence, emails, telephone calls, and routine administrative inquiries.
• Schedule meetings and appointments, prepare materials, and record action points when required.
• Track requests, pending documents, renewal reminders, and follow-up tasks.
• Enter and update customer, policy, broker, supplier, and business information in approved systems.
• Check documents for accuracy, completeness, and compliance with internal procedures.
• Support preparation and circulation of insurance policy documents to authorized parties.

Qualifications and experience

• Understanding of office administration, document control, data entry, filing systems, and business correspondence.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• A diploma or bachelor's degree in Business Administration, Office Administration, Management, Insurance, or a related field is preferred.
• Relevant administrative or business support experience is an advantage.
• Insurance, brokerage, financial services, or corporate office experience is desirable.
• Insurance documentation, policy records, renewal administration, claims paperwork, or broker communication experience is an advantage.
• Familiarity with document management systems, CRM, or ERP is beneficial.

Employment and compensation

• Employment type is full-time.
• Salary is AED 6,500–7,500 per month.

Location

• The position is listed in Dubai, United Arab Emirates.