Data Entry Operator

Job Summary

Key Responsibilities

• Enter, update, verify, and maintain customer information, policy details, and business records in company databases and approved systems.
• Process data for insurance applications, policy issuance, renewals, endorsements, cancellations, and other policy administration activities.
• Record insurance claims information, supporting documents, claim reference numbers, and related administrative details as authorized.
• Review source documents, application forms, invoices, and other records for completeness, consistency, and accuracy before entry.
• Verify customer names, contact details, policy numbers, identification details, dates, and other information against source documents.
• Maintain electronic records and organize digital files for efficient retrieval and document tracking.
• Enter information from paper forms, scans, emails, spreadsheets, and electronic submissions into designated systems.
• Identify missing information, duplicate entries, incorrect data, and inconsistencies and refer them for correction.
• Update customer, broker, insurer, supplier, and policyholder records according to company procedures.
• Assist with renewal records, premium information, payment references, and commission-related data when required.
• Maintain data entry logs, processing trackers, daily activity reports, and transaction records.
• Scan, upload, index, classify, and archive insurance documents in electronic folders or document management systems.

Additional Responsibilities

• Perform routine data verification and cross-checking to maintain integrity across spreadsheets and databases.
• Assist underwriting, claims, policy servicing, finance, and customer service teams with data entry and record retrieval requests.
• Prepare and update Excel spreadsheets, data lists, and administrative reports as assigned.

Required Qualifications

• High school diploma or equivalent qualification.
• A diploma or certificate in Computer Applications, Information Technology, Business Administration, or Office Administration is an advantage.
• Previous experience in data entry, data processing, records, or administrative data entry is preferred.
• Experience in insurance, insurance brokerage, financial services, or an administrative office is an advantage.
• Basic understanding of data entry, database maintenance, document processing, electronic filing, and records management.
• Familiarity with insurance terminology, policy records, applications, renewals, claims documentation, or customer databases is beneficial.
• Proficiency in Microsoft Excel, Word, email, and other standard office applications.
• Familiarity with database systems, CRM software, insurance administration platforms, or document management systems is an advantage.
• Ability to enter information accurately, verify source documents, and identify discrepancies or incomplete records.
• Good typing accuracy and attention to detail when processing large volumes of information.
• Ability to maintain organized electronic records and follow established naming, filing, and data entry procedures.

Salary

• AED 6,500–7,000 per month.