Office Administrator & Telesales Representative
Skills
About This Role
Overview
We are looking for a highly organized and proactive individual to manage office operations while handling telesales responsibilities.
This role combines administrative support with sales outreach, requiring excellent communication skills, attention to detail, and a customer-focused approach.
Office Administration
- Manage daily office operations, including scheduling, filing, and correspondence.
- Handle incoming calls, emails, and inquiries professionally.
- Maintain office supplies and equipment, ensuring everything runs smoothly.
- Assist with data entry, record-keeping, and document management.
- Support HR and management with administrative tasks.
- Coordinate meetings, appointments, and office events.
Telesales & Customer Support
- Contact potential and existing customers via phone to promote products/services.
- Follow up on leads and maintain strong customer relationships.
- Process sales orders, invoices, and customer requests efficiently.
- Handle customer queries, resolve complaints, and provide accurate product information.
Requirements
- Experience: Minimum 2-3 years of experience in office administration and telesales
- Strong verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, Outlook)
- Excellent organizational and multitasking abilities.
- Customer-oriented with a persuasive and friendly attitude.
- Ability to work independently and as part of a team.
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