Front Office Administrator
Skills
About This Role
Company: Karate Kid Martial Arts
Are you an experienced Front Office Administrator with a proven track record in managing the unique demands of a martial arts club?
If you excel in admissions, communication, and day-to-day operations, we want you to join our team at Karate Kid Martial Arts in Dubai.
1. Admissions Management
· Utilize your prior experience to streamline the admissions process efficiently.
· Provide in-depth knowledge of membership packages, fees, and club policies.
2. Communication Hub
· Leverage your expertise to manage inbound and outbound calls with professionalism and efficiency.
· Respond to inquiries promptly, delivering a high standard of customer service.
· Keep members informed about schedule changes, events, and other relevant information.
3. Batch Scheduling
· Demonstrate your proficiency in coordinating and scheduling martial arts classes and events.
· Ensure accurate and timely communication of schedules to both members and instructors.
4. Day-to-Day Reporting
· Leverage your reporting skills to provide detailed and insightful reports on attendance, membership, and other key metrics.
· Collaborate with the management team to provide strategic insights based on data.
5. Administrative Duties
· Apply your organizational prowess to assist in general administrative tasks, maintaining a well-organized office environment.
· Collaborate with team members to ensure seamless day-to-day operations.
Requirements
- Proven experience in a front office/administrative role within a martial arts or similar fitness-oriented business.
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficient in Microsoft Office Suite and relevant administrative tools.
- Ability to multitask and prioritize effectively in a fast-paced environment.
Benefits
- Competitive salary based on experience.
- Opportunities for professional growth within a dynamic martial arts club.
How to Apply
If you are a seasoned Front Office Administrator ready to bring your expertise to Karate Kid Martial Arts, please submit your resume and a detailed cover letter highlighting your relevant experience to hr@gostride.ventures.
*Only shortlisted candidates will be contacted for an interview.*
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