Medical Receptionist
Skills
About This Role
Company Description
Yoland Specialist Polyclinic in Dubai offers a blend of excellence in healthcare with personalized service, focusing on beauty, dermatology, laser treatments, dental treatment, and dental cosmetics.
The facility provides comprehensive care with a patient-centered approach.
Role Description
This is a full-time on-site role for a **Medical Receptionist (Emirati National Preferred)** at Yoland Specialist Polyclinic in Dubai.
The role involves coordinating sales activities, providing excellent customer service, managing communication with patients, and overseeing sales operations on a daily basis.
Job Responsibilities
- Greet and assist patients with registration and appointment scheduling.
- Handle phone calls, emails, and patient inquiries professionally.
- Manage check-ins, check-outs, and maintain accurate patient records.
- Process payments, issue invoices, and assist with insurance approvals.
- Coordinate with medical staff to ensure smooth clinic operations.
- Uphold confidentiality and clinic policies in all interactions.
- Build and maintain positive relationships with clients to ensure long-term customer satisfaction.
- Conduct inbound inquiries and provide details to the customers & attend outbound calls to prospective and existing clients to promote cosmetic dermatology, skin, and dental procedures.
Requirements
- Female Arabic
- Previous experience in a clinic or Hospital setting is required.
- Strong knowledge of **cosmetic dermatology, skin procedures, and dental services**.
- Customer service-oriented with a professional demeanor.
- Excellent communication and persuasion skills.
- Ability to manage multiple calls and inquiries in a professional and efficient manner.
- Ability to book appointment and manage the schedule.
- Experience with CRM systems is a plus.
- Ability to work under pressure and meet sales targets.
Benefits
- Competitive salary with commission based on performance.
- Opportunities for professional growth and career development.
- Supportive and friendly work environment.
Job Type: Full-time
Pay: From AED4,000.00 per month
Application Question(s)
- What is your Nationality (write in English)?
- Provide your Salary Expectation
- Why You’re a Good Fit (write any brief you want) ?
Experience
- Medical Receptionist: 1 year (Required)
- Derma Treatments: 1 year (Required)
- Derma Products: 1 year (Preferred)
- Dental Treatments: 1 year (Preferred)
- Appointments Management: 1 year (Preferred)
- Patient Satisfaction: 1 year (Preferred)
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