Medical Receptionist

Medical Receptionist \| The Hundred Wellness Centre

Important Information (Non-Negotiable)

• Please review and ensure you are comfortable with the below before applying:
• We strictly adhere to UAE Labour Law. Full benefits will be explained during the interview process. For further details, you may contact the UAE Ministry of Labour.
• Please submit your CV with a **recent professional photo**
• Willingness to complete a **mandatory 7-day trial period**
• **Previous customer service experience is essential**
• **Location:** Jumeirah 1 (please ensure you can reliably commute)
• **Contract duration:** 2 years
• **Working hours:** 9 hours per day (including 1-hour break)
• **Operating hours:** 7:00 AM – 8:00 PM
• Must be flexible to work **rotational shifts** (morning, mid, evening – assigned weekly)
• **Days off:** Friday + 1 additional day (assigned weekly)
• **Health insurance provided**
• **30 days annual leave**
• Candidates should review the job description and ensure relevant experience
• Please visit our website and familiarize yourself with our services
• **Only serious applicants ready to join immediately will be considered**

Key Responsibilities

• Welcome clients and patients with warmth and professionalism
• Handle incoming calls and respond to general inquiries
• Manage emails and follow up on wellness-related requests
• Coordinate appointments and scheduling efficiently
• Prepare invoices, insurance forms, and process payments
• Maintain accurate client/patient records within our system
• Support scheduling for doctors and instructors
• Update and manage weekly class schedules
• Monitor office supplies and maintain inventory
• Deliver an exceptional front-desk experience at all times
• Guide clients in using the **Body Composition Analysis machine**
• Assist clients with the **infrared sauna experience**
• Manage daily financial tasks (payments, reports, petty cash)
• Address client feedback with care and escalate when needed
• Support general administrative duties as required

About Us

Job Type: Full-time

Education

• Bachelor's (Required)

Experience

• customer service : 2 years (Required)

Language

• Tagalog (Required)

Location

• Dubai (Required)