Female Medical Receptionist

Overview

**Responsibilities**

• Welcome patients as they arrive, provide check-in assistance, and verify appointment details.
• Answer telephone and email inquiries promptly while ensuring a professional and caring manner.
• Maintain, organise, and update patient records in the practice’s software system.
• Ensure alignment with privacy laws and health information protection compliance.
• Process billing transactions, claims, and invoices accurately while explaining policies to patients.
• Schedule, reschedule or cancel patient appointments, maintaining optimized workflows.
• Coordinate between patients, medical professionals and external suppliers.
• Order and manage inventory of office and medical supplies.
• Monitor and manage the cleanliness of the reception area.

**Qualifications and experience**

• Proven experience as a Medical Receptionist or in a similar administrative role (preferred).
• Proficiency with medical office software systems and a strong aptitude for learning new technologies.
• Knowledge of healthcare compliance standards and privacy acts.
• Excellent customer service and interpersonal communication skills.
• Exceptional organizational skills with an ability to multitask in a busy environment.
• Can speak English and Arabic (preferred).
• Have Residence Visa (preferred).

Job Types: Full-time, Contract

Application Question(s)

• What is your Visa Status ?
• Do you have experience as Medical Receptionist ? How long ?