Senior Homeopathy Medical Receptionist
Skills
About This Role
Overview
We are looking for a qualified, reliable, and patient-focused **Medical Receptionist** to work closely with our Homeopathy Doctor and support daily clinic operations in a fast-paced wellness environment.
This role requires strong organisational skills, excellent communication, and the ability to manage patient coordination efficiently while delivering high standards of care and customer service.
Key Responsibilities
- Manage appointments, follow-ups, and waitlists, ensuring patients are scheduled according to medical recommendations
- Handle patient communication at reception, via phone, WhatsApp, and email
- Identify urgent or acute cases through basic assessment and coordinate promptly with the doctor
- Assist the doctor during consultations when required
- Prepare prescriptions and medical reports as instructed, for doctor review and approval
- Assist patients with sourcing homeopathic medicines and explaining intake instructions
- Prepare and dispense homeopathic medicines when required
- Monitor patient progress and follow up as needed
- Track and follow up on insurance claim forms, including for online patients
- Handle patient concerns professionally and ensure an excellent patient experience
- Maintain accurate patient records and support daily clinic operations
Requirements
- **Bachelor’s Degree (mandatory)**
- Previous experience in a clinic, wellness centre, or hospital setting
- Strong customer service experience
- Excellent English communication skills (spoken and written)
- Highly organised, proactive, and able to work well under pressure
- Professional, detail-oriented, and patient-focused
- Willingness to work rotational shifts
Employment Details
- Location: Jumeirah 1 (candidates must be able to commute reliably)
- Contract duration: 2 years
- Clinic operating hours: 7:00 AM – 8:00 PM
- Working hours: 9 hours per day, including a 1-hour lunch break
- Rotational shifts (morning, mid, evening), assigned weekly
- Weekly days off: Friday plus one additional day, assigned weekly
Package & Benefits
- **Salary: AED 6,000**
- Employment package in accordance with UAE Labour Law
- Health insurance provided
- Annual leave: 30 days
Additional Information
- Candidates must be willing to complete a 7-day trial period
- CV submission with a recent professional photograph is required
- Candidates are encouraged to review our website and familiarise themselves with our services before the interview
- Only serious candidates who are available to join immediately should apply
Job Type: Full-time
Pay: AED6,000.00 per month
Application Question(s)
- Are you available to join immediately?
Experience
- UAE: 2 years (Required)
Language
- Tagalog (Required)
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