Medical Receptionist

Overview

Experience

Responsibilities

• Greet patients warmly and professionally at the front desk, managing multi-line phone systems with excellent phone etiquette
• Schedule patient appointments using EMR/EHR systems
• Verify insurance coverage and perform insurance verification processes accurately
• Collect payments and perform medical billing tasks
• Maintain accurate medical records and ensure proper filing of patient documents in accordance with health information management standards
• Assist with intake procedures, including patient registration and data entry using computer skills and typing proficiency
• Manage appointment reminders, rescheduling, and cancellations to optimize clinic flow
• Support clinical staff by coordinating care plans and facilitating communication between patients and healthcare providers
• Ensure compliance with HIPAA regulations by safeguarding patient confidentiality during all administrative activities
• Handle administrative tasks such as filing, data entry, and managing office supplies to support smooth clinic operations

Experience

• Previous experience in a medical office setting or healthcare environment is highly desirable
• Proficiency with EMR/EHR systems is preferred
• Familiarity with health information management standards and insurance verification processes
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Excellent customer service skills combined with professional phone etiquette and clerical experience in a busy office setting
• Demonstrated ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry
• Office management or administrative experience in a healthcare setting will be considered an asset
• This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality patient care through efficient administrative support.

Job Type: Full-time