{bc}
Apply
indeed

Manager, Fulfillment Center

Cozey
Quebec, CAN
Full-time
Onsite
Discovered 1 months ago
Fulfillment operationsWarehouse operationsLabor planningWave planningInventory accuracyWarehouse management systems

Full Job Posting

About Cozey

Cozey is an online-first furniture brand focused on stylish, adaptable furnishings, customer service, and value.

The company is growing rapidly and aims to make furniture shopping easier and more enjoyable.

Role Mission

The Manager, Fulfillment Center reports to the Director, Fulfillment Operations.

The role runs a 100,000 sq. ft. Montreal fulfillment center with more than 5,000 active SKUs.

The manager owns daily operating decisions, budget performance, shipping execution, inventory accuracy, and the customer delivery promise.

Core Responsibilities

  • Own receiving, putaway, picking, packing, and outbound shipping while meeting ship-date and dock-to-stock targets.
  • Run the Canadian centralized returns hub and improve cycle time, throughput, and recovery of resalable products.
  • Protect inventory accuracy across SKUs and bin locations and resolve discrepancies within SLA.
  • Plan labor to volume and manage units per hour, cost per unit, overtime, and weekly labor reviews.
  • Own wave and release planning and coordinate outbound handoffs with GoBolt, AMJ, and other delivery partners.
  • Lead and develop shift supervisors and floor leads and build consistent training across shifts.
  • Keep the site safe, organized, and compliant and support cross-border and product registry requirements.
  • Support the Cozey Operating System rollout by translating floor requirements into system requirements and driving adoption.

Qualifications

  • Applicants need at least 7 years in fulfillment, warehouse, or distribution operations, including at least 3 years leading a site or large team.
  • Fluent spoken and written French and English are required.
  • Applicants need experience owning a P&L or operating budget and delivering against it.
  • The role requires hands-on command of labor planning, wave planning, throughput, and inventory accuracy in a high-SKU environment.
  • Applicants should be comfortable with warehouse management or operating systems and building KPI dashboards.
  • Advanced experience using AI tools to improve outcomes is required.
  • The role requires floor credibility, a bias for action, and the ability to lead across shifts and collaborate cross-functionally.

Benefits and Culture

  • The company offers a competitive salary and comprehensive benefits package.
  • Employees receive professional growth opportunities and a generous paid time off policy.
  • The role provides direct influence over company operations and growth.
  • Cozey describes its workplace as welcoming, inclusive, and respectful.

Hiring Process

  • AI-powered tools may support application screening and interview coordination, while hiring decisions are made by people.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Cozey

Accounts Payable Analyst

, CAN

Discovered TodayFull-time

Supply Planning Analyst

, CAN

Discovered 6 days agoFull-time

Manager, Product Engineering & Innovation

, CAN

Discovered 2 weeks agoFull-time

Retail Store Ambassador & Key Holder

Edmonton, CAN

Discovered 2 weeks agoFull-time

Retail Store Ambassador

Edmonton, CAN

Discovered 2 weeks agoFull-time

Assistant Store Manager

Edmonton, CAN

Discovered 2 weeks agoFull-time

Fulfilment Center Clerk, Returns

, CAN

Discovered 2 weeks agoFull-time

Fulfillment Center Clerk

Holroyd, AUS

Discovered 1 months agoFull-time