{bc}
Apply
indeed

Assistant Store Manager

Cozey
Edmonton, CAN
Full-time
Entry
Onsite
Discovered 1 months ago
Retail operationsTeam leadership and supervisionRetail sales coachingStore scheduling and floor coverageSales KPI trackingClienteling and customer follow-up

Full Job Posting

About Cozey

Cozey is an online-first furniture brand focused on thoughtfully designed furnishings, value, and customer service.

Role and store opening

The Assistant Store Manager reports to the Store Manager and helps the Edmonton team deliver the Cozey customer experience.

The Edmonton flagship is opening at West Edmonton Mall on November 17; the role joins before opening to help build the team and routines.

This is a full-time, permanent, in-store role. In-person training starts November 2.

Responsibilities

  • Run daily operations with the Store Manager and own opening, closing, and floor coverage when the manager is away.
  • Coach ambassadors on product knowledge, active selling, and customer follow-up; build schedules around store traffic.
  • Track daily sales KPIs and share results with the team.
  • Capture customer details, follow up on draft orders, and request reviews from satisfied customers.
  • Maintain store cleanliness, organization, and merchandising, including floor-set changes when products arrive.
  • Manage order holds, shipments, and backstock returns to the warehouse.
  • Support Shopify and POS operations and help process transactions when the floor is busy.

Requirements

  • Two to four years of retail experience, including at least one year leading or supervising a team.
  • Experience opening a new store is a plus.
  • Able to coach selling, interpret sales metrics, and stay organized while maintaining customer presence.
  • Comfortable with standing, walking, and light lifting; Shopify and Shopify POS experience is an asset.
  • Available to work evenings, weekends, and holidays.

Compensation and benefits

  • The employer offers a competitive hourly wage based on experience and a quarterly bonus when the store reaches its sales goal.
  • Benefits include paid time off and group insurance.

Additional benefits

  • The employer describes growth opportunities and a role where decisions influence company operations and growth.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Cozey

Team Leader, Customer Happiness

Montréal, CAN

Discovered 6 days agoFull-time

Retail Store Ambassador

Vancouver, CAN

Discovered 6 days agoPart-time

Retail Store Ambassador (part-time)

Toronto, CAN

Discovered 6 days agoPart-time

Art Director

, CAN

Discovered 6 days agoFull-time

Team Leader, Customer Happiness

, CAN

Discovered 6 days agoFull-time

Customer Happiness Ambassador

, CAN

Discovered 6 days agoFull-time

Ambassadeur.rice du bonheur client

, CAN

Discovered 6 days agoFull-time

Chef.fe d’équipe du bonheur client

, CAN

Discovered 6 days agoFull-time