Manager, Data & AI Governance & Enablement

Position overview

Data governance

• Evolve the enterprise data governance framework, roadmap, standards, and operating model; drive data ownership and stewardship.
• Embed governance requirements in processes and controls; coordinate governance forums, escalations, exceptions, metrics, and reporting.
• Define data quality standards, measurement, monitoring, and improvement practices; establish metadata, lineage, and business glossary practices.
• Operationalize classification, handling, protection, retention, archival, disposal, access, sharing, and lifecycle requirements.
• Oversee enterprise data use and sharing, supporting owners and stewards in managing risks and obligations.

AI governance and compliance

• Define and operationalize the enterprise AI governance framework and integrate it into intake, procurement, delivery, and risk processes.
• Coordinate AI assessments, risk classifications, multidisciplinary reviews, approvals, exceptions, and escalations.
• Govern AI use cases, model risk, fairness, explainability, transparency, human oversight, responsible AI, documentation, and lifecycle monitoring.
• Monitor emerging data, AI, and regulatory requirements; translate obligations into practical controls and support audit readiness.

Enablement, tools, and team leadership

• Coordinate enterprise AI literacy and provide stakeholders with guidance, templates, tools, and self-service resources.
• Lead governance tooling and establish measures, dashboards, scorecards, and executive reporting on risks, controls, adoption, and value.
• Build, lead, coach, and develop the team; set priorities and performance expectations and manage capacity, vendors, and delivery commitments.

Qualifications

• Bachelor’s degree in business, technology, information management, data management, computer science, or a related field.
• At least 8 years of progressive experience in data or AI governance, regulatory compliance, data or information management, risk management, or related leadership roles.
• Experience designing and implementing enterprise governance frameworks, policies, standards, controls, and operating models.
• Experience operationalizing data ownership, stewardship, quality, classification, metadata, lineage, and lifecycle management.
• Experience implementing AI governance, including intake, risk assessment, approvals, inventory, documentation, and control monitoring.
• Experience partnering with Legal, Privacy, Cybersecurity, Technology, and business teams; leading change, enablement, literacy, adoption, and teams.
• Advanced degrees are an asset; relevant professional certifications are preferred.

Work arrangement

• The position requires in-person collaboration up to five days a week; this arrangement may change based on business requirements.

Benefits

• WestJet offers a competitive total rewards package, travel privileges for employees and family, and flexible savings and benefit programs.