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Mail Services Sr Coordinator

CBRE
Somerville, USA
Full-time
Entry · 2+ years experience
Onsite
USD 51000-52000 yearly / year
Discovered 1 months ago
Microsoft Office

Full Job Posting

  • Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival.
  • Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.
  • Ensure all shipped packages are protected against damage.
  • Apply appropriate postage amounts and required identification to outgoing mail and packages.
  • Stock copy rooms and provide first communication for copier fleet production.
  • Check daily and replenish, if necessary, all mail and postage supplies.
  • Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
  • Impact through clearly defined duties, methods, and tasks are described in detail.
  • Deliver own output by following defined procedures and processes under close supervision and guidance.
  • Perform administrative duties specific to the department such as conducting research, updating databases, and preparing collateral materials for mass mailings.
  • Receive and direct incoming calls and visitors to appropriate personnel.
  • Oversee opening, sorting, prioritizing, and distributing inbound mail.
  • Coordinate services for outbound mail.
  • Perform conference room set up and clean ups, along with other duties as assigned.
  • Understand work routines and standards and apply skills and knowledge in a range of processes, procedures, and systems.
  • Draft reports and correspondence; Answer common inquiries or complaints from clients, co-workers, and/or supervisors.
  • Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
  • Evaluate and select solutions from established options.
  • Impact team through the quality of the services or information provided.
  • Follow standardized procedures and practices and receive regular but moderate supervision and guidance.
  • High School Diploma or GED with 2-3 years of job-related experience.
  • An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
  • Ability to explain detailed and complicated information within the team in a clear and concise manner.
  • Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Ability to lift up to 50 lbs consistently and perform repetitive tasks as needed.
  • Strong organizational skills with a robust inquisitive mindset.
  • General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
  • Excellent communication skills to exchange straightforward and complex information.
  • Ability to follow basic work routines and standards in the application of work.
  • Intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

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