Learning & Development Lead | Financial Services

Role Purpose

1. Learning Strategy & Capability Building

• Lead the design and execution of a cohesive learning strategy aligned to divisions priorities.
• Define core behavioural and leadership capabilities required for current and future business needs.
• Ensure learning interventions directly support organisational performance, engagement, and talent outcomes.

2. Learning Design & Delivery Excellence

• Design high-impact learning journeys covering leadership, communication, collaboration, mindset, and professional effectiveness.
• Apply blended learning approaches.
• Act as lead designer/facilitator for flagship programmes and leadership initiatives.

3. Needs Analysis & Advisory Partnering

• Act as a trusted learning advisor to divisional HR and business leaders.
• Diagnose capability gaps using data, stakeholder insights, and workforce trends.
• Translate business challenges into targeted, scalable learning solutions.

4. Measurement, Insights & Continuous Improvement

• Establish clear success measures for learning effectiveness and ROI.
• Use analytics and feedback to continuously refine learning offerings.
• Embed a performance and outcome driven approach to learning.

5. Digital & Innovative Learning Enablement

• Leverage digital platforms, LMS, and learning technologies to scale learning access.
• Introduce modern, learner centric approaches (microlearning, social learning, virtual delivery).
• Stay current on L&D trends and apply best practices pragmatically.

6.External Partner & Project Leadership

• Select and manage external vendors to deliver best in class content and facilitation.
• Lead complex, cross functional learning projects end to end.
• Ensure cost effective delivery without compromising quality.

Knowledge, Skills & Experience

• Proven experience leading enterprise or multi-business L&D initiatives, with expertise in capability building, instructional design, facilitation, and data-driven impact measurement.
• Strong business acumen with experience in multinational, matrix environments demonstrating stakeholder influence, and project leadership; supported by a relevant degree and L&D certification (CIPD or equivalent preferred).