Learning & Development Director, MEIAT

Your Mission

• The Learning & Development Director is responsible for developing, defining and building a best in class L&D Function that will serve as a strategic driver of long-term sustainable growth, delivering a forward-looking, impactful people development strategy across the region.
• This role will shape and elevate Learning & Development from a primarily transactional model into a strategic driver of business performance, talent growth, and organizational capability.
• Partnering closely with regional leadership, Maisons, and Group, the role ensures that talent development, leadership capability, and learning experiences directly support business priorities and long-term succession planning.
• The position oversees the design, execution, and continuous evolution of L&D initiatives across diverse and multi-maturity markets, fostering a strong and consistent learning culture across MEIAT.
• HOW WILL YOU MAKE AN IMPACT?
• Learning & Development Strategy, Transformation and Operational Excellence
• + Design, define and lead the MEIAT L&D strategy, aligned with business priorities and Group frameworks
• + Transform the L&D function from a transactional model into a high-impact, performance-driven capability
• + Drive continuous improvement across all L&D processes, tools, and programs to ensure efficiency, scalability, and quality
• + Establish clear governance, standards, and best practices across markets
• + Ensure consistency across the region while adapting to local business needs and maturity levels
• + Collaborate closely with Maison L&D teams to understand their needs and identify how Richemont can support constantly across all maisons.

• Performance Management & Talent Development

• Leadership & Capability Development

• + Design and deliver leadership development programs that strengthen management effectiveness and business performance across all levels to drive performance and inspire teams.
• + Identify critical capabilities gaps across the region and develop tailored solutions to bridge them.
• + Partner with group L&D function to leverage global frameworks while ensuring regional relevance.
• + Ensure learning solutions are practical, relevant, and directly applicable to business challenges
• + Continuously evolve programs based on feedback, data, and business needs
• Learning Ecosystem & People Centric Digital Innovation
• + Own and enhance the regional Learning Management System (LMS) and broader learning ecosystem
• + Drive the adoption of modern, engaging, and scalable learning solutions
• + Integrate digital learning, blended approaches, and innovative tools to improve accessibility and impact
• + Leverage data and analytics to measure effectiveness and continuously improve learning interventions

• Stakeholder Engagement & Collaboration

• Culture, Engagement & Impact

• Team Leadership & Governance

• + Foster a strong local L&D community and take the lead in setting key strategic directions from a RIC perspective
• + Lead and develop the regional L&D function (including one direct report)
• + Ensure effective prioritization and high-quality execution of all initiatives
• + Manage L&D budget and resources in alignment with strategic priorities
• + Drive a disciplined, data-driven, and continuously improving approach to L&D delivery
• HOW WILL YOU EXPERIENCE SUCCESS WITH US?
• Bachelor’s degree required; Master’s degree or MBA preferred
• Relevant certifications in Learning & Development, coaching, or performance management are a plus
• Significant experience in L&D, ideally within retail, luxury, or service-driven environments
• Proven experience in leading Learning & Development and/or Performance Management at a regional or global level and driving measurable business impact
• Experience in performance management frameworks and capability development
• Ability to operate both strategically and hands-on within a lean structure
• Strong stakeholder management and influencing skills at senior levels
• Experience working within international, matrix organizations
• Strong understanding of digital learning tools and modern L&D practices
• Regional experience is a plus