Officer, Learning & Development

The Officer, Learning & Development

Key Accountabilitie

• sSupport the implementation of Learning & Development plans and training programs aligned with organizational and departmental needs
• .Coordinate training schedules, logistics, and communication with internal stakeholders and external providers
• .Assist in conducting Training Needs Analysis (TNA) and maintaining Individual Development Plans (IDPs)
• .Support the delivery of training programs, workshops, and learning initiatives, ensuring smooth execution and participant engagement
• .Maintain training records, attendance, and learning documentation within HR systems
• .Ensure employees are informed of and enrolled in relevant training programs
• .Assist in evaluating training effectiveness through surveys, feedback, and basic performance indicators
• .Track learning activities and provide periodic reports on training participation and completion
• .Coordinate onboarding-related learning activities and support employee integration programs
• .Support continuous improvement of Learning & Development processes, tools, and learning content
• .Ensure compliance with internal policies, procedures, and training governance standards
• .Knowledge and Experienc
• eMinimum of 4 years of experience in Learning & Development, training coordination, or HR operations
• .Exposure to training coordination, Learning Management Systems (LMS), and employee development activities is preferred
• .Educatio
• nBachelor’s degree in Human Resources, Business Administration, Education, or a related field
• .Certification
• sCertifications such as CIPD, ATD, or other Learning & Development-related programs are an advantage
• .