Senior Manager – Learning & Capability

Overview

Why This Role

• We are seeking a senior learning and capability professional to design and deliver capability-building solutions that support client transformation programs.
• This role focuses on creating practical, scalable learning experiences and systems that help people build skills, change behaviors, and improve performance on the job.
• You will work with clients and consulting teams to design capability programs such as learning academies, competency models, role-based learning journeys, performance support resources, and measurement approaches.
• You will help ensure that learning is connected to business priorities and embedded into day-to-day operations rather than delivered as stand-alone training.
• This is a
• senior individual contributor role
• with significant responsibility for solution design, client engagement, and contribution to the growth of our learning and capability offering.
• You can be based in the UK, UAE or US however the role has a 50% requirement for international travel.
• Your Impact at dss+
• You will lead the design and delivery of enterprise capability solutions, working closely with clients and consulting teams to drive measurable outcomes.
• You will:
• Design and deliver enterprise learning and capability solutions for client transformation programs
• Build role-based learning journeys, competency frameworks, assessments, and curriculum architectures
• Create learning approaches that include formal learning, on-the-job reinforcement, coaching, and performance support
• Partner with client stakeholders and consulting teams to align capability solutions to business goals, operational needs, and workforce outcomes
• Apply strong instructional design practices, including clear learning objectives, assessment strategies, and evaluation methods
• Develop scalable, reusable tools, templates, and content structures that improve consistency and quality across engagements
• Support pilot launches, implementation planning, and continuous improvement of capability programs
• Measure learning effectiveness and business impact, and use insights to refine solutions
• What You’ll Experience at dss+
• Deliver on our Purpose
• Be part of a values-led organisation where your work helps save lives, improve performance, and advance sustainability for our clients and their people.

Develop your Trusted Expertise

Who You Are

• You bring deep expertise in learning strategy, instructional design, and capability development, with a strong track record of delivering high-quality outcomes in complex environments.
• You combine this expertise with a curious, problem-solving mindset, and are comfortable working with senior stakeholders to translate business needs into practical solutions.
• You also bring:
• Demonstrable experience in learning & development, instructional design, capability building, or organisational development
• Strong foundation in adult learning, curriculum design, and learning evaluation methodologies
• Experience designing and implementing enterprise-level capability programmes
• Ability to work in fast-paced, evolving environments and manage multiple priorities effectively
• Strong communication, facilitation, and stakeholder engagement skills
• Experience in consulting, transformation, or client-facing environments (preferred)
• Interest or experience in behaviour change, leadership development, or organisational psychology (advantageous)

Growth & Benefits

• We invest in your development and success through:
• Opportunities to shape and scale global capability and learning solutions
• Collaboration with senior experts and cross-functional teams
• Exposure to international projects and diverse industries
• Competitive salary, performance-based incentives, and comprehensive benefits
• Flexible working policies

Requirements

• Proven experience in designing and delivering complex learning or capability programmes
• Strong expertise in instructional design, learning strategy, and capability frameworks
• Ability to engage senior stakeholders and translate business needs into practical solutions
• Experience working across global or cross-cultural environments (preferred)
• Familiarity with digital or AI-enabled learning solutions (advantageous)

A Bit More About Us

Diversity & Inclusion