Lead Internal Communications

Job summary

General Responsibilities

• **Policy, Procedures, Process and Systems**
• Follow the operational strategy in compliance with group delegation of authority policy.
• Ensure the compliance of organization’s policy, systems, processes, procedures, and controls in line with group delegation of authority policy so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
• **Reporting**
• Ensure that all reports are completed timely and comply with the business and organization’s policies and standards.
• Manage the preparation of periodical management reports and progress reports to keep the business senior management informed about the progress of various initiatives and to facilitate decision-making.
• Comply with organization’s requirements in a timely manner.

Job Specific Responsibilities

• Develop and execute internal communication strategies that support the organization’s goals and enhance employee engagement.
• Create and manage content for internal communication channels, including newsletters, intranet, and town hall meetings, ensuring consistency and alignment with corporate messaging.
• Collaborate with senior leadership to communicate key initiatives, changes, and updates effectively to all employees.
• Foster a culture of open communication by encouraging feedback and dialogue between employees and management.
• Monitor and analyze employee feedback and engagement metrics to continuously improve internal communication efforts.
• Lead crisis communication efforts internally, ensuring timely and accurate information is disseminated to employees during times of uncertainty.
• Train and support managers in effective communication practices to enhance team engagement and morale.
• Ensure compliance with organizational policies and procedures in all internal communications.

HSE, Security, and Risk Protocols

• *The Employee shall adhere to all the HSE, Security and Risk Management Rules & Procedures communicated by the company, including:*
• Taking reasonable care of their own health, safety, and security.
• Taking reasonable care of the health, safety and security of persons that may be affected by their acts or omissions at work.
• Co-operate with their employer with respect to any instruction and/or actions taken by the employer to protect the employee and/ or comply with HSE and security requirements.
• Report to their immediate line manager any situation which they have reason to believe could present a risk, hazard, or issue to an individual or the company and which they cannot correct themselves.
• Report all HSE and security incidents and work-related injuries.
• Not intentionally or recklessly interfere with or misuse anything provided at the workplace that supports the interest of HSE, security and welfare.

People Management Responsibilities

• **Leadership**
• Model continuous improvement and professional development. Make decisions with integrity, transparency, and a focus on the organization’s goals.
• **Talent Management**
• Execute talent development initiatives focused on skill enhancement and career progression. Build a team culture connected to the organization’s larger purpose.
• **Culture**
• Champion the organization’s values within the team, encouraging a collaborative and innovative work environment.
• **Communication**
• Empower team members to make informed decisions. Ensure clear communication, both up and down the chain, aligning with organizational objectives.

Job Requirements

• Bachelor’s degree in business administration, Marketing or equivalent
• 6 -9 years of relevant working experience
• Master’s degree in business administration, Marketing or equivalent preferred.
• Arabic Speakers preffered.