Key Account Manager
About This Role
We are seeking an experienced Key Account Manager to join our sales Department. This role focuses on managing strategic and high-value clients, building long-term partnerships, and driving sustainable business growth. The Key Account Manager will play a critical role in maintaining strong client relationships and maximizing account performance.
Responsibilities:
- Manage and maintain relationships with key and strategic accounts
- Develop and implement account plans to drive growth and retention
- Identify opportunities to upsell and cross-sell products or services
- Act as the main point of contact for key clients and handle escalations
- Monitor account performance and prepare regular reports
- Negotiate contracts and agreements with key clients
- Collaborate with internal teams to ensure client satisfaction and service excellence
- Analyze market trends and client needs to support business strategy
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field
- Proven experience in key account management or senior sales roles
- Strong negotiation and relationship management skills
- Ability to manage multiple high-value accounts
- Strategic thinking and problem-solving abilities
- Excellent communication and presentation skills
- Proficiency in CRM systems and Microsoft Office
- Fluent in English
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