Key Account Manager E-Commerce

About This Role

Job Description You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

We are seeking a dynamic and strategic Key Account Manager E-Commerce to drive Kimberly-Clark’s growth and success across KSA. This role is pivotal in fostering strong partnerships and maximizing business outcomes within our e-commerce. If you’re passionate about building relationships, leading teams, and optimizing brand performance, we invite you to join our team.

Key Responsibilities

• Strategic Relationship Building: Develop and nurture long-term partnerships with Kimberly-Clark’s strategic partners across KSA, creating Business Development Agreements (BDAs) and contracts that support our mutual growth.
• Team Leadership: Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment and reporting directly to the Head of Key Modern Trade.
• BDA Optimization: Maximize Kimberly-Clark’s investments in BDAs, ensuring seamless implementation of all contracted elements through hands-on leadership and support of the field team.
• Joint Business Planning: Partner with key customers to develop comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional plans, new product launches, and in-store visibility initiatives.
• Performance Management: Drive monthly performance reviews and ensure the attainment of net sales targets, KPIs, and the achievement of market excellence metrics.
• Forecasting & Accuracy: Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU, tracking monthly results to maintain forecast precision.
• Sales Target Achievement: Ensure net sales and KPI targets are met, focusing on distribution, market share, listings, price indexing, and market execution.
• Payment & Cash Flow Management: Oversee payment collections from assigned accounts, continuously enhancing the cash conversion cycle for sustained financial health.
• Brand Presence Optimization: Elevate the market performance of Kimberly-Clark brands by enhancing product availability, visibility, and competitive pricing.

About You In one of our commercial roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

This role is part of Kimberly-Clark’s investment in creating new jobs and expanding its capabilities to produce premium products that are essential to millions of lives around the world, and right here in Saudi Arabia. It starts with YOU.

To succeed in this role, you will need the following qualifications:

• Proven experience in Key Account Management, ideally within FMCG or similar industries.
• Strong track record in relationship-building, contract negotiation, and team leadership.
• Ability to create and execute effective business plans with clear performance targets.
• Results-oriented mindset with strong analytical skills for tracking KPIs and sales forecasts.
• Excellent communication and interpersonal skills to manage cross-functional collaborations.

Led by Purpose. Driven by You. Total Benefits We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com .

• An inspiring challenge within a Global company.
• Career opportunities and personalized development.
• Great support for good health with medical coverage for the employee and eligible dependents.
• Hybrid Working arrangements.

Flex That Works at Kimberly-Clark We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

Primary Location Jeddah Sales Office

Additional Locations Worker Type Employee

Worker Sub-Type Regular

Time Type Full time