Key Account Manager - LIEBHERR

Role overview

Sales and account responsibilities

• Achieve assigned sales and revenue targets; manage accounts and maintain regular customer contact.
• Visit construction sites, crusher operations, quarries, and industrial facilities.
• Identify existing-account opportunities and develop new prospects.
• Prepare quotations, proposals, and equipment presentations; follow up on leads, inquiries, tenders, and requests.
• Support customers through the sales process and coordinate equipment deliveries with service, parts, finance, and operations.
• Maintain sales forecasts and CRM records; promote service contracts, parts, warranties, and aftermarket solutions.
• Gather market and competitor intelligence, participate in trade shows and customer events, and support account development plans.

Product knowledge and compliance

• Develop knowledge of construction equipment and related machinery and attend sales skills training.
• Follow standard operating procedures, credit approval processes, and financial policies for fleet sales.
• Comply with GIA policies and AML, KYC, ISO, and sales-process requirements.
• Maintain accurate sales documentation and submit paperwork on time.
• Follow company procedures for commercial vehicle purchasing, registration, insurance, and payment.

Qualifications and experience

• Minimum 4–6 years of UAE heavy equipment sales experience.
• Bachelor's degree or diploma in business, engineering, or a related field.
• Existing customer contacts in construction, quarrying, crushing, mining, or infrastructure.
• Proven equipment sales and account management track record.
• Valid UAE driving license.

Competencies and languages

• Strong relationship-building, customer service, commercial awareness, and negotiation ability.
• Self-motivated and target-oriented, with strong communication and presentation skills.
• Proficient in CRM systems and Microsoft Office applications.
• Arabic and English bilingual ability is preferred.