IT Support Engineer

About This Role

Withasa Solutions

Competitive Salary + Career Growth + Modern Technology Environment

Withasa Solutions is hiring an IT Support Engineer to join our growing team in Qatar. This is an excellent opportunity for a motivated IT professional who enjoys solving technical issues, supporting users, and working with modern IT systems in a fast-paced and collaborative environment.

If you are passionate about technology, troubleshooting, customer support, and continuous learning, we encourage you to apply.

Job Highlights

• Competitive salary package
• Full-time permanent opportunity
• Supportive and professional team environment
• Career growth and skill development opportunities
• Exposure to modern IT infrastructure and technologies
• Stable and growing company
• Hands-on technical experience across multiple systems

Salary & Benefits

• Attractive monthly salary
• Paid annual leave
• Health and medical benefits
• Professional development and training support
• Career advancement opportunities
• Friendly and inclusive workplace culture
• Modern office and technology environment

Work Schedule

• Full-time role
• Monday to Friday
• Day shift
• Based in Qatar

About the Role

The IT Support Engineer will provide technical support for hardware, software, networks, and IT systems across the organization. You will play an important role in ensuring employees receive timely technical assistance while helping maintain stable and secure IT operations.

This role is ideal for someone who is proactive, technically skilled, customer-focused, and eager to grow their IT career.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and mobile devices
• Troubleshoot hardware, software, and network issues
• Install, configure, and maintain operating systems and applications
• Support Microsoft 365, email systems, and user accounts
• Respond to helpdesk tickets and resolve technical issues promptly
• Set up and configure new user workstations and devices
• Monitor system performance and report recurring issues
• Maintain IT inventory and asset records
• Assist with network connectivity and Wi-Fi troubleshooting
• Support server, backup, and security operations
• Configure user permissions and access controls
• Perform routine system maintenance and updates
• Coordinate with vendors and third-party service providers
• Document technical procedures and troubleshooting steps
• Ensure compliance with IT policies and cybersecurity standards

Skills for This Role

• Technical troubleshooting
• IT support and helpdesk support
• Windows and Microsoft 365 administration
• Network troubleshooting
• Hardware and software installation
• Active Directory management
• Desktop and laptop support
• Cybersecurity awareness
• Remote technical support
• System maintenance and monitoring
• Customer service and communication skills
• Ticketing systems and incident management
• Problem-solving and analytical skills
• Time management and multitasking
• Basic server and networking knowledge

Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field
• Experience in IT support, technical support, or helpdesk roles
• Knowledge of Windows operating systems and Microsoft Office 365
• Familiarity with networking concepts and troubleshooting
• Strong communication and customer service skills
• Ability to work independently and collaboratively
• Good organizational and problem-solving abilities

Preferred Qualifications

• Certifications such as CompTIA A+, Network+, Microsoft, or CCNA
• Experience with ticketing and remote support tools
• Knowledge of cybersecurity best practices

About Withasa Solutions

Withasa Solutions is a technology-focused company dedicated to delivering reliable and innovative IT services. We are committed to creating efficient technology solutions that help businesses operate smoothly and grow successfully.

Our company values teamwork, innovation, continuous improvement, and professional development. We believe in supporting our employees and creating opportunities for long-term career success.

Why Work With Us

At Withasa Solutions, you will join a supportive team where your ideas, technical skills, and contributions are valued. We provide opportunities to learn, grow, and work with modern technologies in a positive and professional environment.

What you can expect:

• Supportive leadership and team culture
• Opportunities for career progression
• Continuous learning and development
• Exposure to diverse IT systems and technologies
• Stable and growth-focused organization
• Inclusive and collaborative workplace

Who Will Succeed in This Role

You will thrive in this role if you enjoy helping people, solving technical problems, learning new technologies, and working in a dynamic IT environment. We are looking for someone who is dependable, adaptable, detail-oriented, and motivated to grow professionally.

Apply Today

If you are ready to advance your IT career with a growing company in Qatar, apply now and become part of the Withasa Solutions team.

الراتب المدفوع: QAR٥٬٠٠٠٫٠٠ لكل شهر

موقع العمل: بشكل شخصي