IT Support Engineer | Doha, Qatar (Onsite)
About This Role
Role Summary We are looking for L2 IT Support Engineers to deliver onsite end-user computing support across a large
enterprise office footprint. Engineers handle hands-on resolution of desktop, laptop, peripheral, A/V, and basic
infrastructure issues escalated from the L1 Service Desk, walking up to user desks where required.
Key Responsibilities
- Resolve L2 desktop/laptop/peripheral incidents escalated from the Service Desk.
- Perform hardware swaps, imaging, software installs, and Windows/Mac OS troubleshooting.
- Support Microsoft 365, Outlook, Teams, OneDrive, and basic Active Directory tasks.
- Manage IMAC (Install/Move/Add/Change) requests for end-user devices.
- Support meeting-room A/V (Teams Rooms, Zoom Rooms, Polycom, etc.) and printers.
- Maintain asset records in CMDB; tag and track all hardware movements.
- Provide VIP/executive desk-side support with a high-touch service approach.
- Escalate complex issues to L3 with full context and reproduction steps.
Required Qualifications
- Diploma or Bachelor's degree in IT, Computer Science, or equivalent.
- 4+ years in end-user/desktop support in an enterprise (1,000+ users) environment.
- Solid hands-on with Windows 10/11, Microsoft 365, Active Directory, and Intune basics.
- Hardware fluency: laptop/desktop diagnostics, BIOS, peripherals, printers.
- Familiarity with ITSM ticketing (ServiceNow, BMC Helix, Jira SM).
- Native or fluent Arabic AND professional English — non-negotiable.
- Currently in Qatar OR willing to relocate within 45 days.
Preferred / Nice To Have
- Microsoft MD-102 (Endpoint Administrator) or CompTIA A+/Network+.
- Exposure to MDM tools (Intune, JAMF, Workspace ONE).
- Basic networking troubleshooting (Wi-Fi, VPN, switch port).
- Mac OS support experience.
Similar Jobs
IT Support Specialist
Jonathan Petersen · Doha
Jonathan Petersen LLC is a trusted technology solutions provider based in Lusail, Qatar. We specialize in delivering reliable IT infrastructure, support services, and innovative solutions that empower businesses to opera
Yesterday
Generate Resume ↗IT Support Engineer - IT Solutions Qatar
IT Solutions Qatar · Doha
Local IT consultancy and solutions provider with experience in strategic IT services, consulting, support, and infrastructure projects for public and private sectors. An **IT Support Enginee**r in Qatar (within IT Soluti
Yesterday
Generate Resume ↗IT Support Specialist
Cyber InfoMines · Doha
**Job Title: IT Support Specialist** **Employment Type:** Full\-time / Part\-time **Reports To:** IT Manager, Director of Technology **Position Overview** As an IT Support Specialist, you will serve as the first point of
2 days ago
Generate Resume ↗IT Support Engineer
Withasa Solutions · Doha
**Withasa Solutions** Competitive Salary \+ Career Growth \+ Modern Technology Environment Withasa Solutions is hiring an IT Support Engineer to join our growing team in Qatar. This is an excellent opportunity for a moti
2 days ago
Generate Resume ↗IT Support Engineer
AL JAMAL GROUP — IT services (regional presence) · Doha
**IT Support Engineer — Job Description** **Summary** Provide technical support and maintenance for end\-user devices, desktops/laptops, peripherals, software, and basic network services to ensure reliable IT operations
2 days ago
Generate Resume ↗IT Support Specialist
ECU Service · Doha
**IT Support Specialist** **ECU\-Service LLC – Doha, Qatar** **Position Summary** ECU\-Service LLC is seeking a skilled and customer\-focused **IT Support Specialist** to provide technical assistance, maintain IT systems
5 days ago
Generate Resume ↗IT Support Engineer | Doha, Qatar (Onsite) Doha, Qatar
ByteCrew · Doha
About the job IT Support Engineer \| Doha, Qatar (Onsite) **Role Summary** We are looking for L2 IT Support Engineers to deliver onsite end\-user computing support across a large enterprise office footprint. Engineers ha
5 days ago
Generate Resume ↗IT Support Specialist
Isojepang LLC · Doha
**IT Support Specialist** **Isojepang LLC – Lusail** Isojepang LLC is seeking a skilled and proactive IT Support Specialist to join our growing team in Lusail. This role is ideal for someone who enjoys solving technical
6 days ago
Generate Resume ↗IT Support Specialist
Neolant · Doha
**Job Title: IT Support Specialist** **Company:** Neolant LLC **Location:** Doha, Qatar **Employment Type:** Full\-Time **About the Company** Neolant LLC is a technology\-focused organization based in Doha, Qatar, provid
6 days ago
Generate Resume ↗Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required