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indeed

IT Support

Al Farah Butchery & Gourmet
Abu Dhabi, UAE
Contract
Mid-Senior
Onsite
AED 2,000/month
Discovered 1 weeks ago
Windows 10/11Microsoft OfficeComputer hardware and peripheralsLAN and Wi-Fi networkingDesktop supportHardware and software troubleshooting

Full Job Posting

Job responsibilities

  • Provide first-level IT support to end users and respond to helpdesk tickets in a timely manner.
  • Install and configure desktop computers, laptops, printers, and scanners.
  • Troubleshoot basic hardware and software issues, including printer problems.
  • Assist users with password resets and account-related problems.
  • Install and update operating systems and software applications.
  • Configure email accounts and Microsoft Office applications.
  • Support Wi-Fi, LAN, and other network connectivity issues.
  • Maintain IT equipment inventory and asset records.
  • Set up new user workstations and IT equipment.
  • Replace faulty keyboards, mice, RAM, hard drives, and other components.
  • Escalate complex technical issues to senior IT staff when required.
  • Perform routine system maintenance and updates, and document support activities and resolutions.

Required skills and experience

  • Basic knowledge of Windows 10/11 and familiarity with Microsoft Office applications.
  • Basic understanding of computer hardware and peripherals.
  • Knowledge of LAN, Wi-Fi, and internet networking fundamentals.
  • Good troubleshooting and problem-solving skills, plus strong communication and customer service skills.
  • 2–3 years of experience in desktop support, IT support, or help desk roles.
  • Fresh graduates with relevant IT qualifications may apply.

Pay

  • AED 2,000–3,500 per month.

Work location

  • Work location is in person.

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