IT Sales Executive

Job Purpose

Sales & Business Development

• Identify and develop new business opportunities within assigned markets and sectors.
• Generate leads through networking, referrals, cold calling, and market research.
• Conduct client meetings, presentations, and product demonstrations.
• Understand customer business requirements and propose suitable IT solutions.
• Develop and maintain a strong sales pipeline to achieve revenue targets.

Client Relationship Management

• Build and maintain long-term relationships with clients and key stakeholders.
• Act as the primary point of contact for customer inquiries and requirements.
• Ensure high levels of customer satisfaction and service excellence.
• Follow up on quotations, proposals, and contract negotiations.

Proposal & Tender Management

• Prepare technical and commercial proposals in coordination with internal teams.
• Participate in RFP, RFQ, and tender submissions.
• Coordinate with presales, technical, and delivery teams to develop winning solutions.
• Ensure compliance with customer requirements and company standards.

Market Intelligence

• Monitor market trends, competitor activities, and emerging technologies.
• Identify opportunities for new products, services, and partnerships.
• Maintain knowledge of industry developments and IT solutions.

Reporting

• Maintain accurate sales records in CRM systems.
• Prepare weekly and monthly sales activity reports.
• Forecast sales opportunities and revenue projections.

Required Skills

• Strong sales and negotiation skills.
• Excellent communication and presentation skills.
• Ability to build relationships with decision-makers and executives.
• Knowledge of IT infrastructure, cloud solutions, cybersecurity, and enterprise software.
• Strong proposal writing and tender management skills.
• Proficiency in CRM tools and Microsoft Office applications.

Preferred Experience

• Experience in UAE government and enterprise sectors.
• Existing network of clients within UAE market.
• Experience with vendors such as , , , , and .
• Understanding of digital transformation and managed services opportunities.

Key Performance Indicators (KPIs)

• Achievement of monthly and annual sales targets.
• Number of new customers acquired.
• Value of opportunities generated and closed.
• Proposal and tender success rate.
• Customer retention and satisfaction levels.