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Inside Sales Executive

Gulftainer
Sharjah, UAE
Full-time
Entry
Onsite
Discovered 1 months ago
Inside salesTelesalesCustomer serviceCRM systemsMicrosoft ExcelCommercial reporting

Full Job Posting

Role Overview

Manage and grow Gulftainer's broader Port and Terminal customer base from within the office.

Focus on a high number of mid-sized and smaller customers that may become future major accounts.

The role owns personal targets and provides a recognized route into external sales.

Core Responsibilities

  • Initiate contact with customers by telephone and hold commercial conversations.
  • Work systematically through a large account list and maintain momentum across many small opportunities.
  • Manage customer relationships and sales activity across the Port and Terminal customer base.
  • Use CRM systems, Excel, and standard commercial reporting to organize and track activity.
  • Remain resilient, self-motivated, and accountable for personal targets.

Experience and Qualifications

  • At least 2 years of experience in inside sales, telesales, commercial support, or customer service.
  • Experience in shipping, freight forwarding, logistics, or ports is preferred.
  • Candidates should be comfortable initiating telephone contact and conducting commercial conversations.
  • Strong organizational skills and attention to detail are required.
  • Candidates should be confident with CRM systems, Excel, and standard commercial reporting.
  • Basic understanding of container shipping, terminal services, and trade documentation is useful, or candidates should be willing and able to learn quickly.
  • A bachelor's degree, or a diploma with relevant experience, is required.
  • Fluent English is required; Arabic, Hindi, or Urdu is advantageous.

Workplace

  • The role is based within the office.
  • The position manages customers from the office rather than through an external sales territory.

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