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betterteam

Infrastructure Lead/Platform Owner

F-Technologies LLC
Dubai, UAE
Full-time
Senior · 8+ years experience
Onsite
Discovered 3 weeks ago
LinuxWindows ServerVMwareHyper-VProxmoxOpenStack

Full Job Posting

  • Own infrastructure architecture, standards, governance, and operational maturity.
  • Lead infrastructure planning across Linux, Windows, private cloud, application servers, networking, security, containers, and business systems.
  • Define and enforce infrastructure operating standards.
  • Review major infrastructure and production changes before implementation.
  • Lead technical decisions for availability, scalability, monitoring, security, backup, and disaster recovery.
  • Ensure manual recurring work is converted into automation backlog items.
  • Define virtualization standards, VM lifecycle policies, template standards, backup standards, and capacity planning models.
  • Oversee platforms such as VMware, Hyper-V, Proxmox, OpenStack, Nutanix, Azure Stack, or similar.
  • Define containerization standards for Docker, Kubernetes, OpenShift, Helm, registries, image scanning, secrets, namespaces, RBAC, and resource limits.
  • Ensure every VM and containerized workload has an owner, backup plan, monitoring, access model, and documentation.
  • Prevent VM sprawl and container sprawl through governance.
  • Design and maintain high-availability infrastructure.
  • Own backup validation, restore testing, and disaster recovery planning.
  • Define RPO/RTO targets for critical systems.
  • Conduct DR simulations and infrastructure resilience reviews.
  • Ensure critical systems have documented recovery procedures.
  • Oversee infrastructure security controls across Windows, Linux, private cloud, containers, network, application servers, CRM, ERP, SharePoint, and Microsoft 365.
  • Enforce MFA, least privilege, access reviews, audit trails, and secure secrets management.
  • Lead patch governance and vulnerability remediation priorities.
  • Lead major production incidents and coordinate technical response.
  • Ensure incident severity, escalation, RCA, and post-incident improvement processes are followed.
  • Maintain production runbooks and escalation procedures.
  • Participate in the on-call rotation for critical production incidents.
  • Provide technical guidance to systems, application server, and DevOps engineers.
  • Lead cross-training across the infrastructure team so that each engineer can cover for the others during absences; ensure all critical systems have documented runbooks, not tribal knowledge.
  • Maintain a shared on-call rotation across the team with clear escalation paths so no single person is a dependency.
  • Assign primary and backup ownership for all infrastructure systems.
  • 8+ years in infrastructure, platform engineering, systems engineering, DevOps, private cloud operations, or enterprise IT operations.
  • Strong experience leading production infrastructure in mature enterprise environments.
  • Strong knowledge of Linux and Windows Server environments.
  • Proven experience building or operating private cloud / virtualization platforms.
  • Experience with HA, backup, DR, incident management, and RCA.
  • Strong understanding of security-first infrastructure operations.
  • Must be based in Dubai, UAE.
  • ISO 27001, SOC 2, PCI-DSS, UAE PDPL, GDPR, or similar compliance environments.
  • Strong preference for candidates with experience in regulated, policy-driven environments — semi-government entities, banking, telecom, energy, healthcare, or defense — where formal Change Advisory Boards, documented custodianship, audit trails, and strict process compliance are standard operating practice.

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