Inbound Sales/ Telesales Agent

Job Post: Tele sales Executive

Role Overview

What You’ll Do

• Handle inbound and outbound sales enquiries and convert them into confirmed reservations.
• Provide real-time support for queries related to bookings, pricing, vehicle types, availability, or service features.
• Ensure error-free and customer-aligned bookings to avoid cancellations.
• Manage and update lead tracking sheets, follow-up cycles, and status logs with precision.
• Ensure First Call Resolution (FCR) for all customer interactions and maintain high CSAT (Customer Satisfaction).
• Coordinate with aggregators for availability, delivery or any other requirements.
• Occasionally send rental/non-rental invoices to customers via email.
• Handle agitated/Irate customers due to any reason in a polite and professional manner.
• Coordinate with other departments for any support required
• Proactively identify and pursue new business opportunities through attending inbound calls,WhatsApp enquiries , making outbound calls.
• Develop and maintain strong relationships with existing and prospective clients to understand their needs and promote our services.
• Highlighting the features and benefits of App.
• Stay updated on industry trends, market conditions, and competitor activities to inform sales strategies and maximize opportunities.

What We’re Looking For

• 1-2 years of experience in sales, car rental/ leasing, customer service or hospitality sectors (UAE/GCC preferred).
• Education qualification: Bachelor’s degree
• Fluent in English; Arabic and additional languages are a plus.
• Proficient in WhatsApp Business, CRM tools, lead trackers, Excel, or Google Sheets.
• Excellent interpersonal, upselling, and communication skills (written and verbal).
• Strong organizational and time-management capabilities.
• Self-motivated, goal- driven, and capable of multitasking in fast-paced environments.
• Passionate about cars, tech and digital engagement.

Why Join Us

• Join a leading mobility technology company revolutionizing transportatio access.
• Be part of a collaborative, high -growth environment.
• Represent a growing brand both online and offline.
• Enhance your career in a future-forward and customer centric Company
• Gain exposure to a tech-driven, process-oriented organization with global presence.
• If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, - we want to hear from you!
• Apply Now – Send your CV to **[email protected]**

Workplace Type

Application Open

Salary

Location